Is the reservation number the same as the booking reference number (the only number I can see on any of my documents)? When I try to enter my trip information onto the Connect to Cruise Planner section I keep getting a message saying that the information I've entered doesn't match their records. Feeling very frustrated - can't manage my booking/trips etc at all. Will ring them some time tomorrow as lines are closed now.
Any Celebrity UK users having difficulty accessing their Cruise Planner?
in Celebrity Cruises
Posted
Is the reservation number the same as the booking reference number (the only number I can see on any of my documents)? When I try to enter my trip information onto the Connect to Cruise Planner section I keep getting a message saying that the information I've entered doesn't match their records. Feeling very frustrated - can't manage my booking/trips etc at all. Will ring them some time tomorrow as lines are closed now.