Thank you, Karri. Yes, I had checked my spam etc. It's so strange! They have so many good reviews. In any case, I've decided to just book with the ship. I'm concerned with the amount of people on our trip (15) that if they don't show up or be ready for us, we will be out of luck. It's a shame because I was looking forward to the lagoon and ruins and am just doing the ruins now.