gcoolie

So true! They don’t want to say we bought hot tubs without heaters. 🙄

We also had a pass to the thermal suite this sailing. We did that on the Prima last year and loved it. That is obviously not private, but still a great experience. It would be worth fighting for the monetary compensation and convince them to throw in a cruise long pass to the thermal suite in the spa.

Yeah, we got the letter 3 or 4 days before we sailed. Too late to change anything. It’s not the experience you expect having a private hot tub. Anytime use was our expectation. But, work with your room attendant. Maybe figure out a regular time each day or something. You can make use of it, but not the original idea for sure.

Maybe you could specify the temp you like. And if you use it in the evening, I am guessing they will leave it until morning. Not sure if that was just our guy or if the procedure is usually just a little more lax than they stated. Good luck and have a great cruise!

We had a hot tub the first week in December on the Viva. The real issue is they are not heated. It is a jetted tub but nothing to maintain the water temp. That’s the reason for the one hour. They don’t have to drain it right away. We tried it one night. Our room attendant said he could fill it whenever we wanted. We told him we’d like to use it after dinner. He filled it late afternoon. Then we went to dinner. When we came back, he was refilling it because he said it got cold. Well, he refilled it to 112 degrees (temp is displayed). We kept trying it and by the time we wanted to go to bed it had barely cooled off. I couldn’t get in. My husband got in for a few seconds and felt burned. The attendant left it overnight. So he doesn’t have to drain it. It’s a heat issue imo, not for sanitation. It was not what we originally thought it would be. And the attendants doing the extra work apparently aren’t trained. It was dangerously hot and he timed it wrong. Nothing against him at all. It’s an additional duty and needed training. Maybe private hot tubs on other ships have heaters and can be left full. I have no idea. This situation didn’t work for us. I also think it’s dangerous. That was way too hot. They might be better off removing them.

Right? We wouldn't have bothered with this room knowing how it works. I guess this is new protocol. We probably won't use it at all. Call someone to fill it, 1 hour of hot water, and then have them come back to empty it. Nope.

That is exactly what I am wondering. If the issue is sanitation, wouldn't it be the same for all hot tubs including in the thermal spa?

We are sailing on the Viva this Saturday. We received an email today about new protocol for the hot tub on the balcony. Seems to make it a lot less useful.

We sailed in a Cheeky Suite over New Year's. We did not notice excess movement at all. I had not sailed aft before on any line. The only thing I noticed was the water noise from the engines, but not movement. I think if you've sailed aft before you'll be fine. That Cheeky Suite is amazing!!