Sorry about the delivery failed. I copied it in correct from my past communications, but it is five years old. Maybe also reach out to guestrelations@hollandamerica.com and ask if they can put you in touch with the photography department...good luck! The Black Label product for us turned out awesome! The prices for prints is high and we passed on that, but with the digitals, you can find high quality printing and framing on the internet at discounted prices. You can also buy fewer files and pay less, but it is so hard to choose! Oh, and of course, you can use your OBC to pay.