We are in our 50s, so maybe we are getting old, but I am a personal assistant and my husband tends to a disabled brother and we are really looking forward to having an agent who will take care of us and our schedule for 8 days. I am comiling a list of requests. I'll send some to Sailor Services, but I will also pass them on to my agent so he/she knows what I am expecting. We plan to tip up front and again at the end if the service was excellent. We hope that a tip up front will let our agent know we have certain expectations and a tip at the end will show appreciation for his/her efforts to see they are met, to put it bluntly. It's how we handle all-inclusive resorts, as well.