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Filistine

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Everything posted by Filistine

  1. Thank you - I actually phoned them yesterday - had to wait 10 mins on line but once through the Cust service rep was very efficient. I had 4 changes which took less time than waiting for them to answer 😀
  2. That's so frustrating - they need to invest in making both the website much more user friendly and I gather there's no mobile app either - which is really inexcusable nowadays for a company that is considered 'luxury'. They really need to up their game from a technology perspective.
  3. Thanks @mauibabes - they really ought to make the process clear on line - even put something in the FAQs.
  4. Thank you. Sigh.... they really need to up their game in respect of making the site more customer centric.
  5. Hi, how does one change booked Oceania booked Simply more shore excursions - we wish to cancel and re-book a different excursion. I may be having a senior moment but can't seem to find a method to do this on their website?
  6. Thanks for your advice - appreciated
  7. Hi, we were first time cruisers on Vista earlier this year and when we tried signing up for the fitness classes (pilates etc.) on day 3 they were fully subscribed. We are booked on Sirena (November) and would welcome any advice how and when is the best time to sign up - can we enrol up prior to sailing?
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