Richk582

Unfortunately, it is not our right with Crystal. Crystal Cruise contract states.. "...Carrier may cancel the proposed Cruise without liability to refund Cruise Fare paid in advance." listed in Section 10(c) of the contract. I'm getting Deja Vue from 2020 all over again. You can cancel the cruise to get a refund but you'll lose the cancelation penalty, which is 50% right now for most of us. seriously doubt insurance would cover the penalty.

Athens to Toulon. 15% discount on ‘24 sailing or 10% discount on ‘25 sailing. No refund option.

Canceled. We are on a Serenity sailing in May and just received word they are canceling due to the situation in the Red Sea.

Ok whew! Thank you for the confirmation

Is it possible to use onboard credit for excursions? The reservation agent said it could only be used for dining, spa, or shop spend onboard, not excursions. I was shocked when she told me that, just want to confirm with the group. TIA!

Ah, you're right! I see the bounceback in spam. Luckily someone from the roll call responded and I was able to connect with her. If it wasn't for her I would have been out of luck. Thanks again everyone

interesting. I did try that email and did not get a bounceback. I'll respond to the thread if someone from the ship responds. Someone just responded to the roll call, hopefully, I can connect with them. 🤞

Thanks all, i sent a message. I did post on the roll call yesterday, but sadly no luck

They told me to try ship dial. They were not much help.

Hello all i need to contact a guest that is sailing onboard Onward right now. They have not returned any email or text messages since they were supposed to board the ship. I tried the ship dial service but it never transfers me to the Onward it always says invalid entry. Does anyone have a suggestion how to contact a guest onboard? thanks!

Do you know if you can have bottles of wine in your luggage when using luggage free?