carld

We only did the leg from Bali to Sydney but we missed the 2 ports and endured the 3 hours drifting with no power. I complained we should at the very least get some onboard credit or future cruise critic. (they gave free drinks on the night of the captains party when the drinks were already free) The response was that cruise credit was a decision for headquarters in Miami to make and they obviously decided against it. VERY Disappointed in the way we were treated. Not much we can do except next time try Viking cruises. Have been on 2 Viking Ocean cruises and we were treated with respect which Oceania did not do on this cruise.

We have loved Oceania on past cruises but this is our worst cruise with them by far. I think the Regatta is a little shop worn and needs to go into dry dock for a refurbishing. I think Oceania has neglected some maintenance issues, (our break down for 3 hours and normal hull cleaning) and it is coming back to bite them. The fact they offered free drinks as compensation for 3 hours floating around with no functioning toilets for part of the time and no explanations as to when we might get power was laughable. I asked about getting future cruise credit or getting some cruise credit on this trip and was told that was a decision only headquarters in Miami could make. This is supposed to be a luxury cruise line but we are being treated very poorly so I can see why some people are upset. I do understand that the captain does not want to panic people but not giving us real time information as to what is happening makes us feel like we are being treated as children. Not a good feeling. Just tell us what is going on and pay us for our missed ports.