Jump to content
Cruise Critic Community

OHCruisinDad

Members
  • Content Count

    5,373
  • Joined

About OHCruisinDad

  • Rank
    5,000+ Club

About Me

  • Location
    Northeast Ohio
  • Interests
    Travel (land trips and cruising), baseball, wine tasting and dining out
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Caribbean

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. At this point I would be ready for a 3 or 4 night cruise to anywhere or nowhere as long as the casino is open.
  2. I got that same offer. When I clicked on the itineraries I got the following information:
  3. We got a similar offer for a balcony and $125 free play. We are already booked for an 11 nighter on the Vision in November. With that, Thanksgiving and family functions planned, I doubt we will even consider booking anything else. Plus it is not looking very promising for much cruising this year.
  4. I'd be happy with that as we were planning to receive our 490 block on the Indy in April and we would be around 525 by now but that didn't happen. I don't see an intermediate level unless they revamp the entire program and push the D, D+ and Pinnacle levels upward. And I don't think that will happen either as the PR fallout will be significant. They would have to grandfather everyone currently in C&A and then start a new tiered program for all new future cruisers. Right now they have much bigger issues to deal with than the C&A tier levels and the overall program.
  5. The guest at last Wednesday's online TA coffee chat with Vicki Freed was Michael Goldner, VP of Revenue Management, who indicated that future bookings in 2021 are ahead of historical volumes. He also stated that the large majority of future bookings were new initial bookings and not bookings with FCC's or Lift & Shifts. He indicated that there are a lot of FCC's out there - enough to fill all 4 Oasis class ships for a year. Based on the booking volumes it doesn't appear that cruisers are staying away from Royal. It looks like the loyalty is still there.
  6. Sorry for your loss. Have you considered the Cruise with Confidence program? Any cruise (all current deployments as of May 6, 2020) booked prior to August 1, 2020 and sailing by April 2022 may be canceled up to 48 hours before sailing with no penalty. The fare and fees paid will be refunded and the deposits will be returned as an FCC,
  7. Sounds like a good outcome for your changes. We are booked in early November and on a B2B in late January and are not able to cruise over the holidays so not sure what I will end up doing. We had a similar casino upgrade to a JS on the 8/30 Liberty that was just cancelled. Hopefully I can move the whole thing forward as I have a two to three week window in February/March where I could book my replacement cruise. We are doing our tier cruises as a B2B in mid-March. Maybe I can make it a B3B.
  8. We just had our August 30th Liberty cruise cancelled. It was on a CR certificate and then I got a great upgrade rate to a JS. The updated options for cancelled cruises are below. I don't like the last line (highlighted) that excludes comped casino cruises. I am going to try the L&S as I paid for an upgrade. I will submit it through the TA portal and see what happens. Lift and Shift - New Dates, possibly for already canceled cruises only and ours is still Aug. 1?? If you prefer to move your existing booking to a 2021 sailing – we’re happy to move you! We will price protect the original pricing and/or promotion on the same itinerary, length, product, and stateroom category as your original sailing within 4 weeks (before or after) of the original sail date in 2021. For example, if you are moving from a July 30th, 2020 sailing, you can move to a sailing that is the same itinerary, length, product, and stateroom category, and the sail date between June 30th, 2021 – August 30th, 2021. • If your sailing was cancelled on: - June 9th or 11th, 2020, please contact your Travel Advisor or call us by June 25th to move to a new sailing. - June 23rd, 2020, please contact your Travel Advisor or call us by July 10th to move to a new sailing. • If we don’t hear from you, we will automatically issue your Future Cruise Credit. • Only available for sailings cancelled as part of our global suspension on May 20th, 2020 or after. • Complimentary Casino offers are not eligible for Lift and Shift.
  9. Happy Father's Day to all the dads and granddads who are in the casino today on their virtual cruise!
  10. My thinking is yes. And we have the Liberty booked on August 30th. Might as well check the L&S options now and be prepared.
  11. The email was from Sales Administration (reservationtransfers@rccl.com).
  12. Update regarding booking tier cruises with a TA. As noted above, I had one rep book a tier cruise and tell me that my agency couldn't be on the reservation then I had another rep tell me I could and it was booked that way. I then used the agency transfer form on the booking where I was told they couldn't include my agency as suggested by the rep who did list the agency on a tier cruise booking. In summary, the transfer request was denied as the cruise was booked on a casino comp rate. I subsequently got an email from Royal indicating that a program change in March precludes casino tier cruise from being booked and credited to a travel agent. The reservation has to stay with Casino Royale. They did clarify the commission and said that the flat commission payments would be $50 on interiors and oceanview cabins and $100 on balconies and suites. The response didn't indicate how non-tier cruises (comps or $ off award certificates) would be handled. I guess I will cross that bridge once we start sailing again and begin receiving CR award offers.
  13. Tonight - another rep - another but better answer. This evening I called Casino Royale to book my wife's annual tier cruise. I got through in about 3 or 4 minutes. We booked the week after tier cruise that I booked last week. This time the rep checked and said, yes, give my your agency number so that you will receive a flat commission. Later, I asked him about the cruise I booked the prior week (my annual tier cruise) and he checked and said to complete the Agency transfer form and the booking would be switched to my agency so that I could control and modify as needed (except for fare adjustments/cabin changes with price change) and that I would receive the flat commission. He emailed my the Agent confirmation and it shows regular commission. Perhaps it is because I upgraded the cabin and there was actually a small payment for cabin fare for the upgrade. I am still waiting on the "official" word on just how Casino cruises are handled with TA's. I'll post another update if and when I get any further information.
  14. Good to hear that you got it sorted out with a call back.
  15. Not sure which call center I got but I called on Sunday afternoon about 3 PM EDT. I called Monday evening at 630 PM EDT and was on the phone 3 minutes. On Sunday I spoke with a woman with a light Caribbean or Filipino accent but the call was clear. The rep I spoke with briefly on Monday evening was definitely an American. I am calling from Ohio. Interesting. Miguel is listed as my host and he did not respond to my emails to him about an upgrade on the a cruise over labor day. I'll try him again. I agree. No agency reference and no commission. I'll post when I get a response. Miguel is in south Florida based on his office and cell phone numbers.
×
×
  • Create New...