windango

We filed on 3/10/24 and got the confirmation from Omni Agent Solutions but have heard nothing since. Has anyone else gotten a response? We filed a claim with Allianz as well since we had trip insurance but they won’t process our claim until we get a denial from Omni.

We got an email that said they are no longer requiring guests to be vaccinated or show proof of vaccination, but we'll take our cards regardless.

Thank you for all the replies. We still haven’t gotten our Embarkation timeline (didn’t get it for the original booking either) and when I called to ask about it, I was told we wouldn’t be getting one. Our guest tickets show the old info as well and they won’t be reissued. So I guess we just show up at the Gaylord Opryland and wing it! I kinda like to know what to expect, so some information would be nice.

We’re booked on the Nov 15-22 American Countess and since the itinerary has completely changed none of the ships’ add-on excursions are really appealing to us. Our travel agent has given us some onboard credit that we need to use up somehow. We don’t drink, so using it on alcohol is out! Does anyone know if we’re allowed to use it for gratuities? On our Viking river cruise it wasn’t allowed but I’m hopping AQV might be different.