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louden

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  • Content Count

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  • Joined

About louden

  • Rank
    Cool Cruiser

About Me

  • Location
    Ontario Canada
  • Interests
    Sailing, Scuba, Reading
  • Favorite Cruise Line(s)
    Princess

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  1. FYI. Our cruise was aboard the Sky Princess for 21 Mar. The cruise was cancelled about the 14th March. The FCCs were received after about two months but the refund of the taxes & port fees arrived today after about 17 weeks. I had given up on these since we had booked another cruise and Princess applied our FCCs without our asking and the credits appeared to include the amount for taxes and port fees. Couldn't understand their accounting but since the total was less than I expected I didn't inquire. Be patient!
  2. Our experience regarding the return of Future Cruise Deposits (FCD). We had two cruises booked using FCDs, one for July 25 and the other late Oct 20. These were cancelled by Princess May 6th. We understood from their public messages that the FCDs would be returned to our CC accounts. In late May the FCD's had still not been returned when we booked another cruise with our TA (a big box agent). The TA was told by Princess that they would hold the booking without deposit for an extended period while awaiting the return of the FCDs. Between then and now I contacted Princess several times to check on progress. I received mixed messages including being told that one of the FCDs was being refunded as two times cash as I had requested. I stated that I had made no such request. Within the last 10 days I booked another cruise for Oct 21. Again the agent was told that the booking would be placed on extended hold while awaiting return of the FCDs. I spoke again with Princess and got the same "please wait" response. Yesterday I call the TA (big box store) and asked them to speak to Princess to see if they could move the FCDs to the new bookings. The TA was on the phone for over two hours with Princess and was referred to several different "departments" each with a significant hold. In the end she was told that someone had taken action (an email to another department) and the FCDs would be returned to our CC accounts within 48 hours By PFM the FCDs appeared in our accounts this morning. Today I again called the TA and had them call Princess to charge the now released FCDs against our new booking. This was done. In addition, without my request, FCCs from a fully paid for cancelled March 21 cruise (2 1/2 X) were applied to the first new cruise resulting in a fully paid for cruise. By my calculations we are still owed $260 cash refund (taxes & port fees) for the above March cruise. This was a long and trying process which involved many hours waiting on the phone.
  3. No Problem !! Happy 4th of July !! Hope you spend with family and friends and remember all the good times that have been and hopefully lie ahead. Cheers Louden
  4. Thank you for the link ! A very Happy July 4th to you all. Please party safe and keep well. Louden
  5. We are east of TO. Love to visit your area in the summer. Especially the Finger Lakes region. Guess this year we will just have to wait a little longer. Cheers Louden
  6. How kind of you Sali. You always remember your neighbors to the North ! May we be the first to wish you all a very safe but Happy Fourth of July. Cheers Louden
  7. You might find the information you seek at https://www.tico.ca/blog/happens-health-incident-like-coronavirus-impacts-travel-plans Cheers Louden
  8. Just released on Princess site. Sad but expected. https://www.princess.com/news/notices_and_advisories/notices/global-ship-operations-pause-2020-summer-season.html Louden
  9. There is a discussion ongoing about this cruise. It can be found on your Roll Call https://boards.cruisecritic.com/topic/2715329-july-25-2020-caribbean-princess-13-day-canada-and-colonial-america/ Many are waiting until final payment before making a decision as things are changing daily. Good Luck. The itinerary lokks wonderful. Louden
  10. Hi Norris Just what we needed! We have been have enjoying reading about your travels for several years. With your permission we will board this fabulous cruise and share your adventures and fine dining experiences. We have never been to Alaska. It is on our Wish List. Please give our best to Carol. Cheers Louden
  11. Thank you for the explanation. Wish Princess had explained this to us.. On another note we had cancelled another cruise that had been booked with a FCD and it was refunded as a FCC even though Princess had stated in a previous update FCD's would be returned in that format and extended if expired. Oh well ! Happy they are trying do the best they can. Must be a nightmare sorting through all the claims. Stay well everyone. Better days ahead. Louden
  12. We booked a 2021 cruise through our TA today and tried to use our FCC ( From a cancelled cruise ) since we did not have a FCD to apply. Princess would not allow this. We had to pay for the deposit and the FCC was then applied to the remaining fare. Frustrated that we were not able to use existing monies available in the FCC for the deposit. Has anyone else encountered this? Louden
  13. Looks like you are having lots of fun ! Thanx for bringing a smile and sharing your " Deck Party " Think I will go out on my " cabin "balcony right now and watch the waves go by. Cheers !! Louden
  14. Just checked our previously booked EZAir flights for our fall 2020 Europe cruise and and saved $600 on the same flights. Thank you to all for the valuable info on these boards. Cheers Louden
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