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Falckon

Members
  • Content Count

    115
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About Falckon

  • Rank
    Cool Cruiser

About Me

  • Location
    Apollo Beach, Florida
  • Interests
    Cruising, photography
  • Favorite Cruise Line(s)
    NCL
  • Favorite Cruise Destination Or Port of Call
    St. Thomas

Recent Profile Visitors

191 profile views
  1. I haven't been on the Joy, but we have sailed in the Haven on the Escape, Epic, Getaway and Bliss. The bartenders in the Haven are the Cream of the Crop. Have them make you a "Smokey Old Fashioned". It's quite a show. You will love the Haven.
  2. https://www.cruiseindustrynews.com/cruise-news/23547-norwegian-cruise-line-announces-2022-2023-deployment.html
  3. https://www.travelpulse.com/news/cruise/norwegian-is-selling-cruises-along-mexican-coastlines-for-november-2020.html
  4. As a new cruiser, you really can't understand the concept of nickle-and-diming. It is a series of reduced services and increased costs, sometimes very small, that occur over the years, and from cruise to cruise, that only repeat cruisers can notice. I have listed a few in Post # 90. Don't get me wrong. I love cruising with NCL. My wife and I have sailed NCL exclusively since 2007, usually twice a year. I'm sure that you will love your cruise as well. Just a little advice to the new cruiser. Although it is possible to not incur any additional costs on a cruise, it is highly unlikely. If you haven't, you should thoroughly read the FAQs found here https://www.ncl.com/faq . Hopefully, sailing will resume soon. Enjoy your cruise.
  5. Gratuities are not the same as the DSC.
  6. Unfortunately, your understanding is not quite right. There is the Daily Service Charge (DSC) which wil be on your invoice if you don't pay in advance. For bookings made on or after April 1, 2020, that prepay their service charges before their sail date: $18.50 USD per person per day for The Haven, Concierge and Suites; $15.50 USD per person per day for all other stateroom types
  7. The restrictions are on the free dinners provided to Platinum level Latitudes members and above.
  8. I did read your post, as well as Post 89, and thought it was a good idea. That's why I used it. I'm sorry for not giving you credit in my post.
  9. Absolutely! Every company and government entity periodically asks “How can we cut costs, and/or increase profits or productivity?”. I can see a group of NCL executives sitting around a flip chart or white board, brainstorming on “How to cut costs?”. One might suggest, “If we downgrade the beef we serve in Cagney’s, we could save X amount of dollars per year.” Another could chime in, “If we use premix cocktails instead of fresh ingredients, we could save X amount of dollars per year.” Finally, one could suggest, “If we only use one olive per martini, rather than two, we could save a bundle.” Fortunately, not all suggestions are adopted. I alluded to one in my prior post, when NCL announced that they were increasing the prices of most of their popular liquors, to where they exceeded the $15 limit of the drink package. The blowback was so bad that they had to scrap that plan. Most people understand the cruiseline has to make a profit. It is just that NCL is constantly raising prices and reducing services, which does not go unnoticed by the members of this discussion board. Also, the reason that you hear so much complaining about “nickel-and-diming” hear is that this is a discussion board solely dedicated to one cruiseline, NCL, on Cruise CRITIC. If there were discussion boards related to the jars you mention above, I believe that you would see complaints about size reductions. Rather than focusing on profits, wouldn’t it be nice if NCL executives would brainstorm on “How to increase customer satisfaction and ensure customer loyalty?”.
  10. I agree with several of the previous posters who say the term “nickel-and-diming" is frequently used to describe other nefarious practices such as “bait-and-switch", “hidden costs” and “false advertising”. I also agree with many posters who say that if you do your homework and read the terms and conditions, you should not be surprised any charges on your final bill. I view “nickel-and-diming" as the practice of systematically raising prices on goods and services without an equivalent increase in value, eliminating goods and services which were once included, and charging for goods and services which once included free of charge. Someone mentioned earlier that there once was a list of “take-aways” which has now been archived. A few that quickly come to mind are towel animals, lobster, the number of diners included in the dining package, the number of points required for various Latitudes awards levels, originally Margaritaville was free of charge, the attempted increase of prices for most liquors included in the drink package, and the continuous increase of the daily service charge. I know there are many more. Unfortunately, I believe that the “nickel-and-diming" will only get worse, in order to recoup the losses incurred from the pandemic.
  11. This article was in the "Cruise Industry News" today. Apparently, Mr. Del Rio does not intend to lower prices because of the coronavirus outbreak, but still intends to be competitive, whatever that means. https://www.cruiseindustrynews.com/cruise-news/22486-nclh-won-t-use-low-pricing-to-drive-demand.html Norwegian Cruise Line Holdings (NCLH) President and CEO Frank Del Rio said he expects to see competitive pressure and pricing deterioration in the short term in the cruise industry due to the coronavirus outbreak having an impact on cruise bookings. One thing he won’t do, however, is to compete for cruise bookings on price alone. “I will tell you that we’re not going to allow what we believe is a temporary situation to derail us from our long-term proven go-to-market strategy of focusing on value to consumers over using low price as a lever to stimulate demand,” said Del Rio, speaking on the company’s year-end and fourth quarter earnings call. NCLH oversees the Norwegian, Oceania and Regent brands. “Having said that, given what we’re seeing in Q2 primarily, and what our competitors – how our competitors are reacting you’re going to see pricing action across the spectrum, we need to stay competitive,” Del Rio continued. “But we will not do it in a way in which we believe will hurt the long-term brand equity and our long-term desires to increase pricing year-over-year.” Del Rio said the company would respond, but will operate in a way where price is not the main driver.
  12. I'm fairly certain that they changed your flights because you booked your flights and hotel through NCL Premium Air. We are also Platinum, so I don't think that had anything to do with it, and I had a very pleasant conversation with the NCL rep. The main difference is that we obtained our flights through the NCL Free/Reduced Air, which is the title of this thread, and you obtained yours through NCL Premium Air. So perhaps we are comparing apples and oranges?
  13. Thank you for the quick response. Actually, I called that number yesterday, and was told that because I have the air promo, they can’t make any changes. I would have to cancel my promo and rebook at the current price. Perhaps they were willing to change yours because you booked your hotel through them.
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