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victoriaj

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  • Posts

    159
  • Joined

About Me

  • Location
    Courtenay, B.C. Canada
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    all of them

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  1. Thanks for all your suggestions I had given it my last shot with emails and decided to H... with it I'd deal with it at the Terminal as I said in my last writing. Low & behold I thought I would check again this morning and wonder of wonders it now shows the correct ship, Ruby and the Hawaii cruise. I'll worry about the Apr 30th on Grand when I'm on the Ruby if it doesn't show up. It was interesting that no notification at all to any of my inquiries and when I went back to check my old app the whole old app had disappeared so I'm not touching anything now !!! Thanks again.
  2. Thanks, I did send email as you suggested Feb 11th but no reply or acknowledgement nor change in Medallion App to date. I have also tried emailing Customer Relations and J Padgett which were returned as rejected so I am I guess going to have to deal with this at terminal upon boarding which will hold things up if they even let me in as showing wrong ship.
  3. Thank you so much I will certainly send a message with all details to the address you have quoted. I had been looking for how to contact IT on the Princess site, which has the correct infor for both cruises. Again thank you so much. Jeanine
  4. I have downloaded the New App . I have 2 separate cruises booked 2 different ships one right after the other. On my Old App it was correct with 2 separate booking #'s 2 ships correct. New App now shows only 1 booking #, continuous date for both cruises 1 ship ???? Have tried to contact Princess but as usual no response. Their App me thinks is totally messed up !!!! So annoying & time wasting !
  5. Yes first thing I did was check my spelling and it was correct will probably just end up faxing after one more try. Thanks .
  6. Thanks yes they have been much quicker than they used to be but could be a glitch on my end so one more try then FAX !!!!
  7. Thanks so much I was sure it was correct and checked the website showed the same I'll try once more and then give up and fax. Again ,any thanks. J
  8. I have been trying to email all my information for Shareholders Benefits since July 5, 2023 to the email address I have always used and it keeps coming back as undeliverable? I am using sbpcl@princesscruises.com I have tried on 3 different dates since then still get same postmaster message of undeliverable? Any assistance would be much appreciated. Thank you.
  9. Just got off Sapphire on May 17th after 18 days onboard, staff was fantastic, a very happy ship with great attitude by all staff regardless of position. We were a total of 19 ranging in age from 5 - 85 for the last 7 days and a party of 4 prior, without exception every single person in my party thoroughly enjoyed themselves and had no issues with cabin, food, staff or programs with fabulous weather albiet 1 rough sea ( one first timer in group got seasick) and a couple of days of rain, no complaints as never expected we would have such warm sunny May days in Alaska, only happened once before . Production shows all awesome, 1 Comedian not good, Camp Discovery for little ones great with good hours, be sure to attend the on board Naturalists Presentation, Sandra is the best. Anything you particularly want to know just ask. Have a great Cruise!!!!
  10. This was a very fantastic cruise, weather could not have been better, staff was fabulous, meals were excellent and boarding flawless. When rest of my group (numbering 16 for total 19 onboard) joined me on May10 th they had zero issues with boarding, Camp Discovery for Great Grands was so good they never wanted to leave. Chalk up another great Princess Cruise ! Disembarkation was best and quickest ever.
  11. On my recent Sky Princess Cruise these seats we were old are released 10 minutes before the curtain goes up. I agree they are not my choice of seats, lower section close to stage. I would rather not strain my neck and see the sweat on the performers. Only way we knew what it was we were later than usual arriving and came in Deck 6 entrance direct from our Dining Room and all the "Seat Director uniforms", which is a real waste of manpower in my opinion, told us to take any seat as they were removing the covers and releasing them, when queried they then said they always do it 10 minutes before performance!!!
  12. Just a note, yes arriving early is almost a must if you want to have a view of the stage or sit with your companion(s) who arrives with you. Unfortunately the Pool Lounge Hoarders who stake out there spots at 6 AM and sometimes never return all day also feel it is their right to "Save" Theater seats and are not polite when you see a whole row of empty seats only to be reprimanded by them for thinking that we could possibly sit there as they were "saving" them. Makes my Blood boil and wish Princess would enforce their rules rather than charge to ensure you have a seat in the Theater and simply ignore their rules for Pool Loungers. Princess is not afraid to charge everyone for something that would not be necessary in they enforced their stated policies and trained staff in how to do it. Instead of the current "blindeye", afraid of offending a passenger and getting a poor comment which really does effect staff. Not fair for Passengers or Staff IMHO.
  13. We did 2-7day B2B so Vancouver-Vancouver March 2022 and a 7 day Vancouver-Vancouver August 2022. Ports included Ketchikan, Juneau, Skagway, Whittier with Glacier Bay , College Fjord, Hubbard Glacier, John Hopkins Glacier and several other glaciers which the names escape me at the moment
  14. Thank you and making Memories is what keeps me going just got back from Caribbean Cruise with friend. Going as long as I can as often as I am able and enjoying every minute!!!!
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