KirkNC

We don’t often book ship excursions so it’s possible I misunderstood the rule.  We are being told it’s 48 from port arrival not 48 before the tour.  In our case, we are overnighting in Mumbai.  Our arrival is in 48 hours but the tour is the second day which is 72 hours.  Has the 48 rule changed?

10 hours ago, wjfan417 said:

There used to be an option when you applied for a passport or renewal to add extra pages. I didn’t see the option when we renewed our passports last year. Not sure if it’s because we did the online renewal or because the extra pages are now automatically added.

They have discontinued the option for additional pages.

As to having enough pages, it is in the instructions you receive plus it’s fairly well known by frequent international travelers.

All my future cruises have disappeared….

We are in the process of booking this.

13 hours ago, harbourside said:

Is seafood a rare treat on Azamara.  I look forward to having Lobster, scallops, prawns, etc on a cruise.  My favourite is the crab served on Viking buffet every evening. My husband does not eat crustaceans, so could not care less if unavailable .  

Prawns are available in different forms somewhere every night.  I have seen scallops as an appetizer but not sure I have seen it as a main item.  At least on the world voyage, every new segment has a seafood buffet at night and a brunch which both serve various seafoods.  
 

I talked to the F&B Manager about the lobster and he said it had gotten too expensive.

On 4/7/2024 at 4:45 PM, Jem 12 said:

There was lobster tails on our recent white night on Pursuit cruise Lisbon to Barcelona, we thought the food generally was very good. 

Interesting, we have been on the Onward for 100 days on the world cruise and I have seen no lobster tails other than in a pasta dish in Aqualina.  It’s possible I missed them as we have not been to every white night.

14 hours ago, blag said:

Clearly an error. A CC suite would cost, roughly, about $12000 a day, for two guests, in my experience.

I think anyone who books at $1266 for 7 days should not expect that price to be honoured, whether it be in the short-term or even months later.

I don’t think a club continental is $12,000 per day…..

Hal has finally become the Walmart of cruise lines I feared some years ago.

15 hours ago, fruitmachine said:

Unfortunately there are further Ts&Cs for the website that I believe this was booked through, specifically at https://www.azamara.com/about-azamara/legal?loc=us1712392477478

 

The Company has used reasonable efforts in collecting, preparing and providing quality information and material, but does not warrant or guarantee the accuracy, completeness, adequacy or currency of the information contained in or linked to this Web site or any other Company Web Site. Users of information from this Web site or any other Company Web Site or links do so at their own risk. We assume no liability or responsibility for any errors or omissions in the content of any Company Web Site. The Company is not responsible for pricing, typographical, or other errors and reserves the right to cancel without liability any bookings made at erroneous rates. While the Company may make changes to the information in a Company Web Site or to any Company service or product at any time without notice, the Company makes no commitment to update the information on a Company Web Site.

 

Although it is useful to post here to draw out comments others like @Vidiruth with a similar experience, I'd suggest you engage some formal local legal advice on your options.  Whilst I suspect that they have the right to cancel (with a full refund) and that moral pressure around your reasonable expectations after this length of time will be the way to get them to budge, you need someone qualified on your side giving you personalized advice. 

 

Barrack Room lawyers like myself should only be listened to as you would background chatter!

 

Agreed!

14 hours ago, Host Jazzbeau said:

I forget which website I saw this on yesterday [OK – old age jokes may be inserted here, and are deserved!] but I definitely saw clear wording that reserved the right to reprice/cancel bookings based on erroneous pricing.

The only revenant website would be Azamara’s.  Here are the terms and conditions from their website and I found no language allowing them to change pricing on a booked voyage.

 https://www.azamara.com/static-assets/resources/ctc-pdfs/North_America_CTC_Terms_and_Conditions.pdf
 

While the Terms and Conditions associated with a booking give Azamara great latitude including completely changing itineraries, it does not allow them to reprice the cruise.  Keep fighting and I bet you will win.

No

15 hours ago, Host Jazzbeau said:

 

Thanks, as one who won’t pick a line if it has formal nights, this could open another venue.

On 3/20/2024 at 9:23 PM, Host Jazzbeau said:

I agree, SS feels more formal in general than AZ and we met fewer people and dined alone more than on any other cruise.  [We did meet some nice people and had fun dining with them, but it seemed harder to meet people and harder to link up for dinner.]  I'm wondering whether the new relaxed dress code will lead to a more relaxed group of passengers – some of the 'tuxedo squad' are threatening to jump ship, but we know how that goes 😉]

 

Newly announced Silversea dress codes:

 

FLYER_THE_LUXURY_OF_CHOICE_GBL_SA2401197592%20%288%29.pdf 830.88 kB · 22 downloads

I didn’t see anything about dress codes but the cancellation penalty for voyage only is draconian.

We haven’t found the chairs to be as bad as many portray, not perfect but fine for us.

17 hours ago, Grandma Cruising said:

I think it’s the same thing as only world voyage passengers will be onboard as I understand it.

Correct.

12 hours ago, ghstudio said:

This is the most concerning post on the topic....indicates a real cash issue.  We have AZ B2B cruises booked in Dec....and we've already made backup plans if (when?) the cruises are cancelled. 

I think this is less about cashflow than piss poor planning on someone’s part.  We have over 1,000 days on cruise ships and outside of Covid, we have never run out of fuel.  I feel the worst for our Philippine crew who had made arrangements for family visits that won’t take place as we are now losing a day in Manila as well as Hong Kong.

15 hours ago, Host Jazzbeau said:

I did even better with Silversea: 10% discount (as a cash discount) for paying less than 10 months before the cruise date.  So are all cruise lines going out of business?  Or do they just think they can make more interest on prepayments than the discount?  [I don't like what 'bean counters' do to quality onboard, but I do believe they are very good at counting beans...]

Not sure two constituent all but I do believe cruise lines are under tremendous financial pressure.  The big three issued massive debt and significantly diluted their existing shareholder base to survive the pandemic.  The fruit from those decisions (not being critical as it’s how they survived) is starting to come due.  AZ avoided that by getting sold but the equity owners typically expect significant returns and based on all the issues including the data conversion, AZ ships are not exactly sailing full.  Now we have the Red Sea situation which is costing them a lot of money.  Onboard the Onward our first five legs of the world cruise are nowhere near full, probably averaging around 550.  Today we just learned we have to make an emergency stop to get fuel or we will not make it to Manila 🙄.  
 

I’ll take your bean counter comments as a compliment as I was one for forty years 😉.

Am I the only one concerned about what this says about AZ cashflow?  I see where insurance would cover a default loss but just the fact that AZ has to give up 7% of their profit to help fund current operations is not a good sign.  Reminds me of Whimpy wanting a cheeseburger today but not paying until next Tuesday.

13 hours ago, DS2 said:

Any info on how many people chose to stay on board the World Cruise around Africa?   

    Just talked to Hotel Dir on Journey who confirmed that Journey will dead-head it around Africa starting May 3

We were told 137.

16 hours ago, Cruizer Bill said:

Any further world on the itinerary changes to the World Cruise?  Are you sailing the Red Sea?

 

we had a great time on the 4th Segment and enjoyed seeing so many of you.

Hey Bill, we are going from Dubai to Venice on a 34 day, 29 sea day jaunt.  Minimal time in five ports, really just fuel stops.

17 hours ago, IslandThyme said:

No "ports" per se are being added, basically just fuel stops with a visit of about 6 hours in each of Mauritius, Walvis Bay Namibia, Gran Canaria, and a day in Valletta. I don't have the exact times at each stop here, but it was made clear that most likely there will be no excursions, these are just gas and go stops.

Personally, I wish they had done more stops in East and South Africa and dropped segment 10 but either way they were in a terrible position.

The ship is going around Africa to Venice.  34 days of which 29 are sea days.  Various comp offered.

Last night on the Onward there were less than six tables in Prime C.  The lamb chops were delicious.  I previously said it was $30, it’s actually $35, we get the packages.