islandhalls

My husband and I successfully watched programs I downloaded on my iPad on the Explorer, Splendor and Mariner. We brought a Samsung remote, and HBDI cable and a USB C-Hub (we used the Anker 555 USC-C Hub (8 in 1). I can’t speak for Grandeur since we have not sailed on her yet. A longer HBDI cable is nice so you can stay seated to control your device while seated.

Tubeamps - I quickly realized we were on your cruise; we got the first offer but the replacement cruise was of no interest. We have a sweet 🐕 who recently got diabetes and we’re still working with the vet to stabilize his glucose levels. When I saw your second offer, I called our TA and was offered the same full refund plus 10%. My DH and I agreed that we just can’t leave him. Done. Thank you for your post. Someone just got a nice penthouse on the Explorer. We will sail another time. Enjoy Japan!

Thank you for the enhancement! It is very helpful!

I completed the online form on 5/17, yesterday I saw on Facebook that someone replied to a Crystal post asking the status of her initiative credit and they asked her to DM with her contact information. I did the same and got a nice reply that it was running about 10 business days, but was asked for my email and someone would get back to me. Today I got both a phone call and email from one of their cruise consultant who confirmed my credit amount and then I received my certificate by email. Now I have a cruise booked!

When I asked for help, many recommended Steve Dasseos. Steve@tripinsurancestore.com i was quite impressed with his knowledge and service. Steve Dasseos TripInsuranceStore.com 1-888-407-3854 (toll free) 816-282-6858 (local)

I found this on the website “within 270 days of sailing”.

I believe it it 270 days prior to embarkation.

On July 19 I asked our TA to request flights for our Splendor trip on April 9, 2023. We received the proposed flights on July 21, which we promptly accepted. It wasn’t until today that we receive confirmation of booking with seats, etc. Almost 3 weeks. Our TA said that “the whole air department has changed”.

OP here! Thank you for the referral to Steve. I had sent an email explaining my situation and he called me today. What a knowledgeable person! He explained “look back” periods to me and also various strategies; some new to me. Yes, he has a new client!

Interesting article today in the WSJ, for $5.00 this company will track down your lost luggage or pay you $1,000. https://www.blueribbonbags.com/

Thank you all for your advice! Looks like a call to Steve is my next step!

While onboard over the Christmas 2021 / New Year 2022, we made on onboard booking for a cruise in April 2023. I emailed by TA to have her to secure trip insurance for the deposit and to get pre-existing conditions coverage. She said TravelGuard was overwhelmed (Omicron surge) and only operating by email request. Numerous times over the next ten days I emailed to see what the status and often received no answer. When she did respond, she seemed confident it was all was fine. Until it wasn't. No, she can find no copy of her correspondence with Travel Guard and we were left with no insurance to cover preexisting conditions until it was too late. My husband both are cancer survivors and have other health issues, so I have always booked trip insurance. I am tempted just to cancel the cruise and look for another, except there is nothing I like as well. I have told my husband that I just don't feel good about it and he will defer me. Any thoughts? Is there any point to getting insurance before making our final balance payment in December 2022? I've never had to worry about look-back periods before, etc. Thank you in advance for your time and expertise! Yes, and getting a new TA is on the list too!