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ceilidh1

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About ceilidh1

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  1. I had paid deposit only on my August sailing (a VERY low deposit) and requested double FCC. I ended up with a refund. Seems they had no issue refunding that small amount to my credit card (despite me not requesting it) yet still seem unable to refund my fully paid March sailing, air, shorex, and grats….
  2. Have you filed a complaint with the Better Business Bureau? There are a number on there against Princess currently and Princess seems to respond to them in a few days - almost all appear as resolved on there. It might kick them into action? I am at day 115 of waiting on a March sailing - Princess told me it was processed April 29th. Nothing received. Princess most recently told me it was processed June 23rd. Nothing received. I put in a dispute with my two credit cards back in May so at least have temp credits for the full amount. I believe the reps often look at the wrong things and give wrong info, or simply make it up to get you off the phone. Maybe try asking for customer relations - though I believe nothing that comes from them anymore so refuse to even call at this point.
  3. Day 115 and still nothing....guessing the rep that went the extra mile to find out my refund had been processed on June 23rd was either not correct, or spinning me a line....
  4. Yes, this is my issue. I don't necessarily need to use incognito to see pricing, I just log out. It works fine if I'm not logged in but then the prices are higher...
  5. This has been happening to me for a couple of months now. I have filled in the feedback form on the site but nothing has come of it. The only way I can see pricing is to completely log out - works just fine that way. If I'm logged in, every cruise shows "pricing not available". Makes no difference if I clear cookies/cache, switch browsers, or throw the damn pc out the window...
  6. Can I ask what date the transaction was when it posted to your account? Princess told me mine was processed June 23rd, but no sign on my credit card yet. Wondering if it is really taking that long or if that was just another false statement to get me off the phone....
  7. https://www.usatoday.com/story/travel/cruises/2020/06/29/cruise-passengers-have-been-waiting-months-refunds-canceled-trips/3202473001/ Another from USA Today One of the customers involved is on CC @CJinSF
  8. Great articles - hope your refund comes through as "promised". I was also told mine was processing on June 23rd, so will keep a look out to see if that was true or just another way to fob me off. I do have temp credits issued by my credit card company, so not overly concerned about Princess anymore. Having said that, I DID file a complaint with the Better Business Bureau regarding the second cancellation - that was only a deposit and I requested THREE times to have the double FCC rather than a refund (twice by email and once by phone). They ended up refunding me - ironically this was an August sailing, yet still nothing refunded for a March sailing....what are they thinking????
  9. Update: Now extended through June 30: Balcony Bonus Sale: Your clients can buy a Balcony stateroom for the price of an Oceanview, PLUS: Receive all five FREE offers, including Free Open Bar, Free Specialty Dining, Free Excursions, and more! Applicable for 2021 sailings and beyond July 1 through July 21: Free Pre-Paid Gratuities: Clients booked in a Balcony stateroom and above will receive free pre-paid gratuities on all 2021 cruises, PLUS: Receive all five FREE offers, including Free Open Bar, Free Specialty Dining, Free Excursions, and more! Applicable for 2021 sailings and beyond
  10. Supposedly, this is coming... I have my eye on a few for 2021 but holding out to see pricing IF this promo comes our way! It was announced to TAs on June 7th, prior to the latest round of cancellations so it may/may not still be in the works... June 24 through July 7: (timing subject to change) Free Pre-Paid Gratuities: Clients booked in a Balcony stateroom and above will receive free pre-paid gratuities on all 2021 cruises, PLUS: Receive all five FREE offers, including Free Open Bar, Free Specialty Dining, Free Excursions, and more! Applicable for 2021 sailings and beyond.
  11. Discovery is available to book already but the others not until July 7th. TAs can put group holds on a little earlier so if you have a TA let them know your interest...
  12. Discovery is listed as one of the West Coast ships. It's not shown on pricing chart as those sailings are already available on Princess.Com...
  13. Good to know - I have 2 future bookings that I'm considering ditching prior to final payment. Thanks!
  14. 99% of the time, I feel the same way. There is 1% where I feel the agent knew what they were talking about....or they were just really good at pretending to know! LOL
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