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MightyQuinn

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About MightyQuinn

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    Pacific Northwest
  • Favorite Cruise Line(s)
    Seabourn and Crystal

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  1. It looks the same this morning ... but sun is hiding behind the clouds!
  2. sfvoyage, do you know if the combinability rules for the $400 referral OBC have changed? In the past, Seabourn would not allow it to be combined with any OBC that came directly from them. Exceptions were OBC from CCL share ownership or OBC coming from a TA that was not an SB flow-through. I know the new $250 referral OBC can be combined with any other OBC but I'm not sure if SB is now allowing the same for the $400 referral OBC? I still have a couple of $400 referral certificates but have been hesitant to use them. I got caught in the past when I referred SB first-timers who had OBC on their booking and the additional $400 OBC referral was refused.
  3. As already mentioned, Seabourn and Crystal are our favorite lines and we sail both happily. I'm by no means a Crystal cheerleader (am seriously ticked off by their response to covid refunds) but I'm surprised to read so many negative comments here about their passenger mix. Maybe we've been lucky, but I gotta say we've not encountered many snooty, unfriendly or judgemental passengers on Crystal, whether on their ocean or river vessels. For the most part, our fellow passengers were enjoyable traveling companions. Sure some acted with a sense of entitlement, but we've seen a few of those on Seabourn as well. If we spot folks like that, we simply avoid or quietly observe with amusement.
  4. We've been on that mailing list for years and Seabourn has been featured since at least 2015. Usually SB deals are advertised at least 4-6 months before sailing and quite often much longer in advance. The "package" is definitely attractive in the beginning, but as time goes on and SB sweetens the pot with price reductions or additional perks that don't apply to the "package", its value diminishes. We know a couple who've cruised multiple times through that agent and they have always been very pleased. We like to look but have never been tempted!
  5. If you cancelled before Crystal did, I think you'd be bound by the regular cancellation provisions in force at the time. The following Ts & Cs would apply to bookings still in place when Crystal cancelled on July 31: Cruise Cancellations: Ocean and Yacht Voyages Through December 2020 UPDATED Friday, July 31, 2020 3pm EST Like all travel enthusiasts, we are eagerly anticipating the day we can return to sailing the world again and welcome our guests back aboard. Unfortunately, the constantly changing variables related to Covid-19, coupled with differing restrictions for international travel, continue to determine when and where this can happen. The uncertainty surrounding this global health crisis hinders the ability for all cruise lines to operate, and it is with deep regret that we have had to cancel all Ocean voyages (aboard Crystal Symphony and Crystal Serenity) and Yacht voyages (aboard Crystal Esprit) through the remainder of 2020. We extend our deepest apologies for this situation that is beyond our control and is a great frustration to all of us. Everyone at Crystal, along with the officers and crew of our ships fleetwide, are extremely disappointed that we were compelled to take this action as we were looking forward to exploring together. What is certain is Crystal’s commitment to the safety and well-being of our guests and crew above all else. While we are looking forward to welcoming our valued guests back aboard again as soon as possible, we will not do so until it is deemed safe by governing health authorities. We know this cancellation is extremely disappointing. In recognition of this, we are providing all affected guests with Credits* equal to 125% of the cruise fare paid on fully-paid reservations – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal. For guests who have not fully paid, the credit will then be based on the deposited amount. Credits are valid on any Crystal experience (Ocean, River, Yacht or Expedition) embarking through December 31, 2023. We encourage our guests to contact their travel advisor to assist them in selecting their ideal future Crystal cruise. Explore all cruise departures via our website's Find A Voyage page to review the 2021-2023 full-year voyage collections for each Crystal experience – all are available through 2022 as is our complete 2023 Ocean Collection. Our just-launched Crystal Confidence 2.0 provides the peace of mind our guests need now when making future travel plans. While our fleet is paused, the Crystal team has been developing new procedures and policies that will support all public health and regulatory requirements and to ensure our guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Building on our stringent protocols already in place, we recently launched Crystal Clean+® 2.0 – an enhanced level of measures to help safeguard the well-being of our guests and crew. Each protocol will be continually evaluated as new information becomes available. We thank our guests, and our partners, for their continued understanding during this very challenging time. We, the Crystal team, remain at their service. *The 125% Credits option is comprised of two coupons: a 100% Future Cruise Payment (FCP) representing cruise fare paid, and a 25% Future Cruise Credit (FCC) bonus discount. Credit coupons may be used separately or combined on any non-fully paid, future booking. Credits may be used with Crystal’s 2-for-1 Fares and Book Now Savings. Future Cruise Payment (FCP) may be applied to multiple future bookings and may be used towards deposit requirement on their new booking. Future Cruise Credit (FCC) may be applied to one booking as a savings; is not available to incentive groups, or guests under charter contracts; not combinable with any other savings – including Flex Fares, Best Available Fares (River) and Advance Purchase Savings; non-transferable, non-refundable, and cannot be used in lieu of the deposit requirement on their new booking. Note: If guests are unable to redeem their Credits by December 31, 2023, they may request a refund of the original cruise fare paid. Please allow a minimum of 90 days from receipt of request for refunds to be processed. To request a refund, travel advisors and guests must utilize the unique link provided on their cancellation notification. Or, click here to submit the online form.
  6. Here is the next notice posted April 2 for voyages through May 2020. Sorry for all the bullets! Hope this helps Lord Haw Haw. Additional Cruises Cancelled: Crystal's Ocean, River and Yacht Sailings UPDATED Thursday, April 2, 2020 6pm EST Crystal continues to closely monitor the latest developments as the unprecedented situation concerning COVID-19 is rapidly evolving. Due to temporary closures of European ports, it is with regret that we have made the decision to cancel the following Crystal sailings: Crystal Cruises: • Crystal Serenity | May 10, 2020 | 12 nights | Venice to Barcelona • Crystal Serenity | May 10, 2020 | 21 nights | Venice to Rome • Crystal Serenity | May 10, 2020 | 28 nights | Venice Roundtrip • Crystal Serenity | May 10, 2020 | 8 nights | Venice to Rome • Crystal Serenity | May 18, 2020 | 4 nights | Rome to Barcelona • Crystal Serenity | May 22, 2020 | 4 nights | Barcelona to Florence • Crystal Serenity | May 22, 2020 | 9 nights | Barcelona to Rome • Crystal Serenity | May 26, 2020 | 5 nights | Florence to Rome • Crystal Serenity | May 31, 2020 | 7 nights | Rome to Venice • Crystal Symphony | May 24, 2020 | 7 nights | Rome to Barcelona • Crystal Symphony | May 24, 2020 | 14 nights | Rome to Lisbon • Crystal Symphony | May 24, 2020 | 26 nights | Rome to Athens • Crystal Symphony | May 31, 2020 | 7 nights | Barcelona to Lisbon • Crystal Symphony | May 31, 2020 | 19 nights | Barcelona to London Crystal River Cruises: • Crystal Bach | April 30, 2020 | 7 nights | Amsterdam to Basel • Crystal Bach | May 7, 2020 | 7 nights | Basel to Amsterdam • Crystal Bach | May 14, 2020 | 7 nights | Amsterdam to Basel • Crystal Bach | May 21, 2020 | 7 nights | Basel to Amsterdam • Crystal Bach | May 28, 2020 | 7 nights | Amsterdam to Basel • Crystal Debussy | May 1, 2020 | 7 nights | Amsterdam to Basel • Crystal Debussy | May 8, 2020 | 7 nights | Basel to Amsterdam • Crystal Debussy | May 15, 2020 | 7 nights | Amsterdam to Basel • Crystal Debussy | May 29, 2020 | 7 nights | Amsterdam to Basel • Crystal Mahler | May 2, 2020 | 7 nights | Budapest to Vilshofen • Crystal Mahler | May 9, 2020 | 7 nights | Vilshofen to Budapest • Crystal Mahler | May 16, 2020 | 16 nights | Budapest to Amsterdam • Crystal Mahler | June 1, 2020 | 16 nights | Amsterdam to Budapest • Crystal Ravel | May 1, 2020 | 7 nights | Vilshofen to Budapest • Crystal Ravel | May 8, 2020 | 7 nights | Budapest to Vilshofen • Crystal Ravel | May 15, 2020 | 7 nights | Vilshofen to Budapest • Crystal Ravel | May 22, 2020 | 7 nights | Budapest to Vilshofen • Crystal Ravel | May 29, 2020 | 7 nights | Vilshofen to Budapest Crystal Yacht Cruises: • Crystal Esprit | May 3, 2020 | 7 nights | Athens to Dubrovnik • Crystal Esprit | May 10, 2020 | 7 nights | Dubrovnik to Venice • Crystal Esprit | May 17, 2020 | 7 nights | Venice to Dubrovnik • Crystal Esprit | May 24, 2020 | 7 nights | Dubrovnik to Venice • Crystal Esprit | May 31, 2020 | 7 nights | Venice to Dubrovnik Guests on these cancelled sailings will have two options to consider: • A 100% refund of cruise fare, port charges, taxes, and fees paid, and any air and hotel packages booked through Crystal. OR • A Future Cruise Credit* equal to 125% of their cruise fare paid – valid on any Crystal experience (Ocean, River, Yacht or Expedition) embarking through December 31, 2022 - along with a refund of port charges, taxes, and fees, and air and hotel packages booked through Crystal. If guests are unable to redeem the future cruise credit by December 31, 2022, they may request a refund of the original cruise fare paid. We will be applying the Future Cruise Credit to the guest profile. However, if a guest prefers the refund option, we kindly ask that they let us know by the start of their original embark date by emailing us at Resolutions@crystalcruises.com. We also suggest our guests contact their travel advisor to further discuss these options and to assist in rebooking a future Crystal cruise. We will be communicating these changes to our booked guests and their travel advisors directly. On behalf of everyone at Crystal, we thank our guests for their understanding and patience as we navigate this ever-changing situation, and we look forward to welcoming them on a future voyage. *Future Cruise Credit may be used with Crystal’s 2-for-1 Fares and Book Now Savings and will be provided as two separate coupons — one equivalent to 100% and the other equal to the additional 25%. Each coupon can be used on a single, non-fully paid, future booking or coupons can be combined on a single booking. The Future Cruise Credit is not available to incentive groups or guests under charter contracts, it is non-transferable, non-refundable once applied, and cannot be used in lieu of the deposit requirement on your new booking. Third party air, hotel and insurance reimbursements will be based on their individual policies.
  7. Lord Haw Haw ... the following was posted on March 19 and covered voyages through April 2020. I'll post another notice separately. Crystal's Ocean, River and Yacht Sailings UPDATED Thursday, March 19, 2020 7pm EST Crystal continues to closely monitor the latest developments as the unprecedented situation concerning COVID-19 is rapidly evolving. Due to temporary closures of European ports, it is with regret that we have made the decision to cancel the following Crystal sailings: Crystal Cruises: • Crystal Serenity | April 21, 2020 | 12 nights | Rome to Monte Carlo • Crystal Serenity | April 21, 2020 | 6 nights | Rome to Palma de Mallorca • Crystal Serenity | April 21, 2020 | 19 nights | Rome to Venice • Crystal Serenity | April 27, 2020 | 6 nights | Palma de Mallorca to Monte Carlo • Crystal Serenity | May 3, 2020 | 7 nights | Monte Carlo to Venice • Crystal Serenity | May 3, 2020 | 28 nights | Monte Carlo to Rome • Crystal Symphony | May 8, 2020 | 16 nights | Dubai to Rome • Crystal Symphony | May 8, 2020 | 10 nights | Dubai to Aqaba/Petra • Crystal Symphony | May 8, 2020 | 42 nights | Dubai to London • Crystal Symphony | May 18, 2020 | 6 nights | Aqaba/Petra to Rome Crystal River Cruises: • Crystal Bach | April 16, 2020 | 7 nights | Amsterdam Roundtrip • Crystal Bach | April 23, 2020 | 7 nights | Amsterdam Roundtrip • Crystal Debussy | April 17, 2020 | 7 nights | Amsterdam Roundtrip • Crystal Debussy | April 24, 2020 | 7 nights | Amsterdam Roundtrip • Crystal Mahler | April 18, 2020 | 7 nights | Budapest to Vilshofen • Crystal Mahler | April 25, 2020 | 7 nights | Vilshofen to Budapest • Crystal Ravel | April 17, 2020 | 7 nights | Budapest to Vilshofen • Crystal Ravel | April 24, 2020 | 7 nights | Budapest to Vilshofen Crystal Yacht Cruises: • Crystal Esprit| April 19, 2020 | 7 nights | Limassol to Athens • Crystal Esprit| April 26, 2020 | 7 nights | Athens Roundtrip Guests on these cancelled sailings will have two options to consider: • A 100% refund of cruise fare, port charges, taxes, and fees paid, and any air and hotel packages booked through Crystal. OR • A Future Cruise Credit* equal to 125% of their cruise fare paid – valid on any Crystal experience (Ocean, River, Yacht or Expedition) embarking through December 31, 2022 - along with a refund of port charges, taxes, and fees, and air and hotel packages booked through Crystal. If guests are unable to redeem the future cruise credit by December 31, 2022, they may request a refund of the original cruise fare paid. We will be applying the Future Cruise Credit to the guest profile. However, if a guest prefers the refund option, we kindly ask that they let us know by the start of their original embark date by emailing us at Resolutions@crystalcruises.com. We will be communicating these changes to our booked guests and their travel advisors directly. On behalf of everyone at Crystal, we thank our guests for their understanding and patience as we navigate this ever-changing situation, and we look forward to welcoming them on a future voyage. *Future Cruise Credit may be used with Crystal’s 2-for-1 Fares and Book Now Savings and will be provided as two separate coupons — one equivalent to 100% and the other equal to the additional 25%. Each coupon can be used on a single, non-fully paid, future booking or coupons can be combined on a single booking. The Future Cruise Credit is not available to incentive groups, not combinable with any other discount, it is non-transferable, non-refundable once applied, and cannot be used in lieu of the deposit requirement on your new booking.
  8. Email received today (Sept 22) shows that Crystal has reduced the no money down deposit window from 90 days to 30 days. By Ocean, River, Yacht or Expedition, the World’s Most Awarded Luxury Cruise Line invites you to plan your next great adventure with total peace of mind and special savings. From Crystal Confidence 2.0 offering reservations with no money down, a 30-day deposit window and more to our no-risk reduced deposit Easy Book program and Crystal Voyage Assurance providing enhanced protection in the event of unforeseen travel restrictions, you can prepare for the travel you love with complete confidence. https://www.crystalcruises.com/book-with-crystal-confidence?utm_source=adobe&utm_medium=email&utm_campaign=multi&utm_content=special-offers-roundup-092220 The World’s Most Awarded Luxury Cruise Line invites guests to dream big and plan for their future travels with total confidence, excitement and reduced pressure of commitment. Newly expanded to include voyages across all Crystal Experiences – Ocean, River, Yacht and Expedition – is our Crystal Confidence 2.0 for all new bookings, and you’ll have 30 days before deposit is due. Effective immediately, this new limited-time offer launches in conjunction with enhancements to our other Peace of Mind booking policies – from reduced deposits and extended final payments to relaxed cancellation schedules and extended Early Full Payment Savings – granting travelers who are eager to return to their global discoveries with broader choices and flexibility to alter plans if necessary.
  9. I agree in part with your observation. The CDs we've had on Crystal were a tad aloof and rather stuffy compared to the friendly and outgoing CDs we've had on Seabourn. I think that's consistent with the onboard vibe and "culture" of the respective lines. Seabourn tends to be more carefree and relaxed which creates a warm and comfortable environment. On Crystal the vibe is more reserved and buttoned down. The difference shows up in the attitude and behavior of officers, staff and crew. But I think Russ Grieve is an exception! He is relatively new to Crystal but IMHO is a wonderful addition to the line-up. Our experience with him was exact opposite to yours. We encountered him as CD in his previous life on Azamara and thought he was among the best in the business. A consummate professional who was engaging, talented, energetic, accessible and a ton of fun. No adjectives are enough to describe this fine human being. My only regret is Crystal cancelled our cruise on which Russ would have been our CD.
  10. Ken, that "plus" language is straight from the SB website. If your voyage qualifies, I can't imagine your TA would have any difficulty in getting both for you. Now I have a question for you. We've done many refares when the price was reduced before final payment and our amount due was decreased accordingly. We've also had the odd occasion when we received OBC when the base fare was reduced after we made final payment. I'm curious how things work if you refare for a lower price after you've made early final payment far in advance. How will Seabourn refund the difference to you? By credit card? By check? By FCC? By OBC? Or? Thanks!
  11. This online description of the 10% Early Bonus Savings uses the word "Plus" in bold so it appears to be combinable with the Sensational Suite Savings Event. https://www.seabourn.com/en_US/deals/early-bonus-savings/early-bonus-savings.html Experience the best of extraordinary worlds on board the best at sea. We are pleased to offer a special 10% savings on select sailings for new and existing bookings when you book now and pay in full. Plan your next ultra-luxury getaway and save today. Stated pricing does not reflect discounted fares, contact your Travel Advisor or call Seabourn directly for more details. Plus, when you book during our Sensational Suite Savings Event and you may receive a Complimentary Veranda for Ocean View or Up to Three Category Suite Upgrade, up to $1,000USD Shipboard Credit per Suite and up to 900-minute Internet Package per Guest.
  12. I agree with zelker re: timing and process for shareholder OBC. As you may know, the OBC benefit on any CCL cruise brand is renewed annually at the shareholder's meeting. It's currently applicable on sailings through July 31, 2021 so your Dec 20, 2021 voyage wouldn't qualify. Maybe your PCC plans to register your application as a placeholder. AFAIK the OBC benefit has always been renewed but shareholders may not be in a generous mood next year given the huge drop in share value over the recent months. https://www.carnivalcorp.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f You'll be able to see the shareholder OBC on your account as long as it's credited while your booking is still with Seabourn. Once it's transferred to a TA, you will no longer be able to see it and your TA will need to check when it's applied.
  13. CabinBoy and vslyko - you've both created threads here on Seabourn forum and it's the same process on the Roll Calls. Simply click the blue box "Start New Topic" here and voila. Good luck to both of you! https://boards.cruisecritic.com/forum/537-seabourn-odyssey-roll-calls/
  14. Seabourn serves ketchup and other condiments in small bowls so the brand is not identified unless you ask. That said, my husband is a ketchup fiend and he thinks SB does indeed serve Heinz. As for Coke products, after booking you will have access to an on-line preference form that shows what beverages are available onboard. You can indicate a special request beyond those listed. In our experience, however, if you have a special request it's best not to rely on the online form alone. Follow up with SB well in advance of departure to ensure that your preferences are noted. As other have stated, SB will do all they can to accommodate your request, including going ashore in ports to find your pleasure. Hope you enjoy your first Seabourn cruise!
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