rickcherryb

Thank you!!!

I always sail with a passport but my passport had to be fixed and had to be sent to the State Department. it may not be mailed prior to our cruise. Can I sail with a Birth Certificate and State Driver's License without any issues? I called HAL but was given conflicting information. Any help would be appreciated.

We will also be sailing on the Nieuw Statendam and are interested in the Retreat Cabana for a day. Does anyone have the current cost? Thanks

My Wife and I were booked on a Princess Cruise in December of this year. Due to work changes, we had to cancel this cruise, and decided to try Holland America which we have not sailed on before. We are wondering if the Retreat area of the Nieuw Statendam is free. I know the cabanas will cost extra, but just not sure if the Retreat area itself is free. We are excited about trying Holland America, we have sailed on Royal Caribbean, Princess, Carnival and NCL cruise lines. Thanks

So, just to clarify the two thermal suite packages. If a couple wants to book this, they need to purchase the 2nd option for $149.00? I'm only bringing this up because when you go to either option, both parties are available to purchase the thermal suite. So, which ever option you choose, you need to pick either yourself or the other person booked with you in your cabin. Once you purchase for that person, you then purchase it for the other person in the cabin. This does not make sense if it is for either a single or couple pricing situation. If its is truly one for singles and one package for couples, when it is purchased it should reflect that both people are getting the package if was for the couples package. Also, the couples package is more expensive than the singles package. Please let me know if I'm missing something here?

My wife and I are booked on the Diamond Princess in November. We want to book the thermal suite for the 7 day cruise. Under onboard reservations under Lotus Spa Services/relaxation areas there are 2 options: 1) ZThermal Suite Singles 7-Day Cruise Pass $129.00 Relaxation Areas Our Thermal Suite 7-day pass is a sensory experience where hot and cold fuse to de-stress and revitalize. Indulge in a myriad of aromatic steam and sauna grottos, heated chaise lounges, and shower features that will leave your feeling ‘ahh’-mazing. 2) Thermal Suite 7 Day $149.00 Relaxation Areas An immersive thermal experience. Go solo or relax with friends and family. Unwind in an oasis of heated chambers, featuring warm and cool temperatures to cleanse and recharge the body. Elements of mist, rain, steam and warmth are designed to promote deep relaxation and renewal of vital energies. Pass valid for the entire duration of cruise. I called Princess and talked to 2 different customer representatives. Neither one could tell me the difference between these 2 packages or if it included the Japanese Bath area as well. Would anyone know what the difference i between these two options are besides the price? Hoping someone has sailed on the Diamond Princess or knows the relaxation areas well. Thanks