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Maryscooking

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  • Location
    Northeast Ohio
  • Favorite Cruise Line(s)
    RCCL

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  1. Thanks for that info! I am surprised that they aren't keeping the clubs open on port days, but then again, I guess not. It has been so long since we've thought about using that service. I think my daughter only stayed on the ship once in all of our trips. I will check the NCL boards, but I'm not sure how helpful it will be b/c I am pretty sure my friend told me the cruise is the first one after the ship returns from Europe. So who knows how things will apply. Also, I have to say, in regards to the RC club experience. I was just on Wonder over Thanksgiving break, and they had grouped two of the younger age groups together. So it was a huge amount of kids and very hectic, and my cousin's son didn't enjoy it at all. He barely went. My daughter was similarly not impressed with way the teen club was being conducted, and it was not a great experience for her either - and she is a very social, make friends right away type of person. idk, maybe this is just one more area that the ships are struggling with post-covid.
  2. Our friends will have a 7 and 9 yr old and will be first time cruisers. My daughter is 16, so my kids club info is just a little out of date. What are the typical sea day open hours? Port day open hours? And can you still leave the kiddos on the ship in the club while you are in port (like to do an age restricted excursion)? It is a Western Caribbean itinerary if that matters. Does anyone have daily programs I could show them as examples?
  3. Yes thank you, they have read all of the available information. The FAQ aside - they were actually told by NCL reps that if they miss the ship, the decision to allow them to meet up with the ship, and if so, in which port, would be made on embarkation day. They did not receive a "that will not be allowed" answer. And they called two different times. They were given the phone number to call if they miss their flight to port. Makes me anxious for them. But at least we are just talking about a cruise getaway with a group of friends, not a once in a lifetime irreplaceable vacation.
  4. Right. My impression is that it wouldn't be covered. But I'm also not reading the details of their policy either. The financial cost isn't really any of my business.
  5. Augh that stinks, I'm sorry 😞 Did they give you a specific reason why they couldn't let you board?
  6. Your presumptions are awfully rude. And wrong. They didn't call and ask to board mid-cruise, that is their last desire, to intentionally cut their trip short. A group of us are cruising together. A couple has happened into a very tight schedule that cannot be changed. They want to do their best to make the trip and cruise with the group. If they miss the ship (and of course we hope they don't!), and they can't board at a later port, then I guess they'll have to file an insurance claim then. Personally this type of thing makes me too anxious just on a secondhand basis. We do everything possible to come into the cruise port the day before the ship leaves.
  7. So I think you are referring to boarding in US ports when a cruise embarks from a US port. I and they did read about that, and asked a travel agent who pointed them to info that shows the USVI (ie St Thomas) are an exception to the law in question. They have called NCL and got a wishy washy response. Basically they won't commit to or promise anything ahead of time, which isn't surprising. They are really not being helpful at all from what I gather hearing about it secondhand.
  8. Yes I agree. They definitely expect to have to make their own arrangements in that case, as NCL doesn't have anything to do with their schedule conflict. I guess I am more wondering if anyone has run into problems with NCL not letting them board at the next port? Or how hard it is to do overall?
  9. If so, would you mind sharing your experience? How NCL helped or didn't, how it went overall? For reasons and a story too long to explain, friends we are cruising with face a good possibility of missing the ship on embarkation day. Switching to a new sailing in advance isn't an option. If they do miss it, it appears the first chance to board would be meeting the ship in St. Thomas. I don't like the unknown lol and so hearing what others have experienced would help. Thanks for any stories!
  10. It is so nice that the $199 was honored for you. They canceled our $199 passes and re-booked them at $249 for the Encore :(. I had too many other things going on to argue about it for very long.
  11. I guess it would be a good way to stress test their full ship "back to sail" operations lol. In some ways the Encore passed spectacularly and in other ways, there is still some work to be done!
  12. I'm 100% sure you know more than me lol! Considering people can pretend to be whoever they want when they are among strangers, especially when *slightly* intoxicated, who knows how credible this person was? I thought it was interesting info just because so much discussion has been about repairing the hull. And b/c the night before Apr 2 was canceled, people were on TV saying the cruise was moving forward.
  13. Ugh that would be unfortunate for the simple reason that I have already spent waaaay too many hours on the phone with customer service reps related to this cancelation and dread the thought of more phone time. It would be so nice just to be able to apply it online. And I'm not sure what discounting the base fare means vs being a payment? What is the difference? If the new cruise is X price, and my FCC is Y price, at the end of the day, isn't my out of pocket X minus Y, whether you call Y a payment or a discount?
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