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cruiseat50

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About cruiseat50

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    Seattle, WA

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  1. I guess I just was a little concerned that the letter I got today didn't say anywhere about applying for a refund on June 8-19 where it did yesterday. Ooops... can't believe I did that!🤪
  2. Yesterday i got an email stating that I could get the FCC or a refund (see below) Today I got this saying they gave me a FCC (see below) Dear Valued Guest, Thank you very much for choosing Norwegian Cruise Line. Due to current challenges as a result of COVID-19, your cruise (reservation ID xxxxxxxxx) has been cancelled. We appreciate your understanding and loyalty to Norwegian Cruise Line and we look forward to welcoming you on board very soon. A future cruise credit in the amount of USD 1,653.75 has been issued to your account. To reflect our appreciation for your business, we will also provide you a BONUS credit of 25% in the amount of USD 413.44. If you purchased our Essentials, Book Safe Standard or Platinum travel protection plan you will receive an additional future cruise credit, worth the value of your travel protection plan. These future credits are valid for one year from the issue date and applicable to all published sailings through December 31, 2022. When you are ready to book your next cruise, please contact Personal Cruise Consultant directly or 1-866-882-0074. As a special thank you for choosing Norwegian, and for a limited time only, we are pleased to offer you an additional 20% DISCOUNT on any sailing from October 1, 2020 through December 31, 2022 when you book by May 31st, 2020. The future cruise credit, 25% BONUS and 20% DISCOUNT are combinable on our current Free For All promotion www.ncl.com. We look forward to welcoming you on your next Norwegian cruise. Sincerely, Norwegian Cruise Line So my question is for those that their cruise just got cancelled did you also get this? I booked through CAS and will call them if need be but not really feeling up to it today.
  3. I read that if you file a dispute with the cc company that they will ban you from booking with them for life and I hope that's not the case for your sake. You must have gotten a different letter than me as mine said: Those guests can request a refund of the fare paid to be reimbursed to the original form of payment within 90 days after completing the request form.
  4. I got my letter this morning and I am opting for getting my money as I am battling thyroid cancer right now. Even though I expect to kick this as it's one of the most curable cancers to beat it's a long process which lowers your immune system so going to be quite a while before I feel safe. What I don't understand is why we have to wait a couple of weeks to fill out the form? If they don't have time to process mine now because others are in front of me fine... but why can't I fill it out now? Do they think in two weeks I will change my mind or are they just trying to hang onto my money for a little longer? I love NCL and will cruise with them in the future but...
  5. I hate to tell you this but if the foot and ankle specialist is saying you need another surgery you are going to have a long wait. They have cancelled all surgeries for the foreseeable future unless it's immediately life threatening. My surgery to place an implant in my neck to force my vocal cord over so that I can regain my voice (I do have some but very weak and limited) and swallowing abilities was cancelled for next week. They also are about to cancel my radiation for thyroid cancer because of the COVID-19 crisis. I sure hope this all gets cleared up soon but it's not looking good. We have a cruise booked for July 24 Boston to Bermuda which hope can happen but...
  6. I'm remembering now that he did say that we got the promo from the original comp. Thanks again for the response and although it's disappointing that it's only $100 I did get the cabin for a great price! Now I have to figure out hotels and other expenses and get my insurance booked soon as it says that I booked it on March 2 (original booking date) and I know there is a limited time to not have pre-existing condition clauses.
  7. I was comped an inside cabin and upgraded to a SE suite (that's the good news). I convinced hubby to give up the beloved aft suite once he saw the balcony we would be getting compared to what was still available. 🤩 So, does this sound like we got the correct OBC to you then? Thanks for your response.
  8. Are you both saying that you got the $600 OBC added to your reservation? I called today and the guy told me that because I was booking through them that I would only get $100 OBC and I just got the confirmation and it shows a $50 OBC. 😡
  9. Thanks for the replies. I couldn't remember how many days out it was so glad to know it's correct but wonder how the confirmation came up with the wrong date. Oh well, I will call tomorrow and get the OBC... or switch to one on the the 24th as unfortunately I couldn't get through today as I had to get to an appointment and now I see it's gone back up but the one on the 24th went down. I'm actually considering changing to the forward facing suite but I will have to convince DH as he loves the aft. I do too but the sq footage of the balcony is winning me over this time.
  10. I have a few questions I hope you can help me out with. I know I will have to call and ask them these questions but I want to know how much of a hassle it will be to change if you have any experience with this. We have a cruise booked for mid July which I booked with Casino's at Sea using a CN certificate and I also had to put down a $250 payment. When I booked the cruise I asked the guy when my final payment would be due and he said mid April. My confirmation says it is due 4/12 but I just got an email from NCL stating that my final payment is on 3/12. The email didn't state a reason why the final payment date had been moved up but do you think it had something to do with all the craziness going on that they want to lock me in? I also believe the price has dropped but I didn't write the price down and of course I pay less as I'm going through CAS so I'm not positive how much. But I do see that NCL is now offering $600-$1000 OBC on booking and I did book an aft suite so I believe it would be the $600 OBC. So questions are: 1) If I call to get the $600 OBC do I have to cancel and re-book? I really don't want to lose our aft suite on deck 10 as the balcony is bigger than floor 8 and 9 balconies. 2) I would imagine that by July 10 this COVID-19 will be wrapped up so I don't think I would need to cancel for that reason but what I read is that you can cancel within 48 hours but it didn't specifically state that the reason had to be the Corona. Please correct me if I'm wrong. I know there were a couple other questions but for the life of me I can't think of what they were. Thank you.
  11. Thank you Keith, that's what I was thinking but wanted to see what other's experience has been. It's not that I want to sit around for hours I just wanted to find out when I can drop the bags off. If I get there 9:00-9:30 take the car to rental agency have them do their thing, get an Uber back to the port it will be about 10:00ish. We are in a suite so we will have a nice area to wait for about a little less than a hour.
  12. We are flying into FLL early (6:00 am) 12/17 and I have decided to book a hotel in Fort Lauderdale so I will book with Budget to have a car for the day. My plan is to drop our bags off at POM then drop the car off at the closest Budget Office and take an Uber to POM. I think they have a shuttle from here but I'm not good at waiting around so if it's going to be a while... So my question is... What is the earliest I could drop my bags at POM we are on NCL Pearl? I think I found the closest Budget office at 89 SE 2nd St which is about 10 minutes from POM near the Intercontinental. TIA for any info.
  13. Oh, and if anyone is looking for some excellent bbq ribs all I can say is Tom Jenkins!! We will eat there for lunch before we fly home and will get a to go package for home.😁
  14. We got a promotional card in the mail from them and I called them immediately to see about the free room but of course they didn't have any left. They were always expensive but they are insane now! We'll probably stop by and donate to their new building but paying over $1000 for two nights - forget it!
  15. Thanks for the recommendations as we will be in FLL for a couple of days before NYE.
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