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resordanis

Members
  • Content Count

    1,267
  • Joined

About resordanis

  • Rank
    Cool Cruiser

About Me

  • Location
    Port Macquarie. NSW. AUST.
  • Interests
    Travel
  • Favorite Cruise Line(s)
    Cunard, Princess, Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Anywhere the ship takes me!

Recent Profile Visitors

341 profile views
  1. Cunard have also said the same to me for our 15/3 cancelled cruise. Our out of pocket expenses though will take 60 days!
  2. We also found out by me contacting Cunard and we booked thru a TA.
  3. I am just happy for some communication. Our TA has been good, but the email from Cunard was sent because I have been trying to make contact with Cunard and, because the TA was getting no where with them. Anyway, let’s wait and see!
  4. Afternoon all, Well finally! Just had an email from Cunard to say our refund has been processed. only problem is that because we booked thru an agent, Cunard send them a cheque which could take 20 days for the TA to receive, so still do not have the cash in the bank, but at least a start.🤔🤔. Will post here when I actually receive the money.
  5. Congratulations hopefully ours will be soon.🤔🤔
  6. Bazzaw great news . Hope it continues. Still nothing for us though. Cunard not even responding to email.
  7. Bazzaw I agree. I do not think many in Aust or NZ have received refunds at this stage. Just some communication would be helpful. Our cruises were cancelled a long time ago, ours was the night before sailing. I feel for you, because you have a lot more money outstanding than us.
  8. Bazzaw Still nothing for us and I have been chasing up this week. TA said they have had no news from Cunard whatsoever and difficult to contact. They did ask for our bank details even though we paid by CC. Just As a token, I would think. Incidental expenses Cunard said they would send a cheque in the next 60 days. I did email Cunard yesterday and the reply was that it will be 10 - 14 days to reply to email. So still no joy for us unfortunately.
  9. Wow, that is good news. ContactEd our TA yesterday as it is 53 working days since 15th March cruise cancelled. She advised that they have received no refunds from Cunard as yet. Other lines flowing thru but not Cunard and she also said it is very difficult to contact them. Just a waiting game for us!
  10. Bazzaw we are 53 working days since our 15th March cruise was cancelled. This is taking out Easter. Still no news. I am contacting the TA on Monday to see what the outcome will be. Then I might contact Cunard to see “if I am in the system” and the Westpac to see what can be done. I think the outcome will be that I have to just wait. So quick to take our money, so slow to return. Just some communication would be helpful.
  11. Bazzaw still nothing for our Cunard 15/3 unfortunately 😩
  12. If you hadn’t told me, I would not have claimed, so greatly appreciated. Sounds like you might be waiting a while though. I understand Princess is not better than Cunard unfortunately.
  13. Well I would like to thank Sydgal for telling me I should claim. . Just received an email from Cunard saying they have approved my out of pocket claim for our cancelled cruise. Payment will take 60 days but I will receive a cheque. Hopefully a refund for the cruise will happen soon too!
  14. I agree with you Bazzaw totally. Your first cruise was cancelled way before all this happened and you thought your refund would have happened quickly. Our 15/3 was also cancelled and we thought we would get a refund also quite quickly. I find a lot of people here are only worried about their cruise happening in the future. There are a lot of us who are awaiting refunds and have had no communication from Cunard.
  15. Sydgal thanks I have lodged claim. See how we go.
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