netballdi

30 minutes ago, KeithJenner said:

Looking at your previous posts, I think you may be from the UK, so the above answers are not quite correct.

 

You don’t pay any gratuity at all on drinks, either beforehand or onboard. Instead, we pay the free at sea upcharge, which is part of the cruise fare. I’m not sure what the current cost is for a 9 day cruise, maybe £199 each.

Great thanks. Yes we are from the UK. I have paid the free at sea upgrade charge on booking so hopefully no more charges !!!

I had read the terms and conditions as helpfully suggested above but so much does not apply to Uk bookings that's its not so easy to understand.

Hi, I'm new to NCL and struggling to understand exactly what I've got with this free at sea package.

Is it right that i have to pay 20% service charge on every drink i have through the drink package ?

Is it 1 credit if $50 for excursions per booking ?

and i think its only 1 speciality diner for 2 per booking as we are on a 9 day cruise with a non balcony cabin 

Any clarification appreciated 🙂

Just an update. This number worked fine from the uk, thanks !

Thanks will give it a go !

I paid off my balance in full on 6 february. Today i receive an email invoice asking me for the balance plus an extra £160 ???

I have an emailed receipt with a nil balance from when i paid which i have emailed them to sort it out and got no response.

The phone line is expensive to call especially when they keep you on hold for ages.Does anyone have a normal phone number to call from uk rather than the expensive 0844 number ??

Thanks

If you book my time dining ahead, can you change the times later ?? It is available on my cruise but no times between 5;45 and 7;30 and we really wanted 6;30 or 7;00

Where can you book the express train to Rome ?? Can you book this ahead from the uk?