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floridafolks

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About floridafolks

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    Cool Cruiser

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  • Location
    orlando florida
  • Favorite Cruise Line(s)
    holland america

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  1. I notice part of new safety protocol mentioned in the article says denying boarding to those over 70.- bummer!
  2. First, I would like to thank everyone for posting their experiences. After reading all this thread, I acted based on ensuring I stayed within the time limits for chase cc disputes. I did not feel I could wait for Crystal to refund on its own initiative and still remain within time limits for disputes based on my payment dates. Everything went quickly and smoothly. Cruise date- Feb 19, 2021 Cancelled by me on July 6th chase cc dispute filed Aug 23 by phone- I answered a few questions and was told no documentation was needed at that time. aug 24 - temporary credit appeared on my account and it said dispute had been sent to Crystal Sept 3- received notice that claim was closed and my credit became permanent.
  3. Years back, Celebrity used to have 4 males in a capella groups that sang around the ships. Our favorite of those was Lemon Squeezy.
  4. You asked if any other group has received their refunds- We were booked on an overnight group Luxor tour with Ramses from your same March 18 Jade sailing. We notified Ramses of the cancellation as soon as we became aware and we received full refund on Mar 15 th. We were extremely pleased with the prompt reply and refund.
  5. I was referencing the link that the mice gave in post #27. It was about Spain, but at the top of that article was a link regarding Italy. I clicked and read it and found that info under Italy’s phase 3. I also said IF that comes to pass that would be significant.
  6. the mice -- what I find the most troubling is when I click on the link at the top regarding Italy's reopening plans- At the end of phase 3 it has: Beyond March 31: The last step will be to reopen the borders and allow travel -- that is March 31, 2021! IF this comes to pass, then that would be a big impact!
  7. Since you are one of the few sailings that has actually received FCC, would you be so kind as to answer a few questions please- 1. Did the email come directly from Azamara or did it come via travel agent? 2. Did it come with directions on how it can be used- new bookings only? Sail by date? 3. Is there a certifiCate number and expiration date for usage? I agree that this all is mystifying. We were on Quest Feb 20 sailing that did not go according to plan. Captain sent letters on Mar 8 detailing FCC and Azamara notified our travel agent on Mar 9 that FCC would be forthcoming. To date, we have heard nothing from Azamara regarding FCC. We all are just waiting patiently- The FCC is currently worthless to us as long as they have the over 70 permission slip requirement. I would like to know the expiration date for FCC in hopes the over 70 restriction will be lifted before the FCC expires. Also we were told in the letters that flight change fees and visa fees could be submitted to AzamaraCustomerService@azamara.com. We have heard nothing back from that either. It would be nice if we even got an automated response acknowledging they received the request and are working on it. We did get our port fees credited to our onboard account before disembarking, otherwise we would be waiting on those too.
  8. I responded to the survey. I found there were places where they asked for explanations and I was able to state the reason for not choosing Azamara for future cruises is the requirement for doctor’s permission slip needed for over 70s. I was hoping if they hear that enough maybe they would suggest to CLIA to reconsider.
  9. No - celebrity is being extremely fair - feb 15 cruise previously embarking in Singapore cancelled- 100% refund and 50% FCC. Norwegian was about last to pull out of HK and looks like may be last to pull out of Singapore.
  10. Yes, I applied the payments to same upcoming cruise which I had booked before offers appeared.
  11. Yes. I had a difficult time getting it posted for Oct offer, but I got offer again in December and it did not take long to post that time. Then just yesterday I got the offer again! I have not used it yet the third time, but plan to do so soon.
  12. I would like a local's advice---how would one use public transportation (train/bus) to travel from Haifa Port to Jerusalem? Our cruise ship arrives 6am April 1 and departs 9pm April 2, so there is plenty of time for the trip---thinking of either staying overnight in Jerusalem or returning late April 1. We have been to Jerusalem, Bethlehem, Dead Sea, and Galilee before on tours- we enjoyed the tours, but there was so much more I would like to see in Jerusalem. We would like the freedom to visit on our own time. Is it feasible for a tourist to attempt this? If so, what is the easiest itinerary to take- station names, etc. Any help would be appreciated.
  13. HGC, First, thank you for all the helpful info you continue to post on Azamara board. We are looking for a private tour from Aqaba to Wadi Rum including R/T taxi. (we have already been to Petra) Could you share the company Contact you are using. If you prefer, I could list email, but others might be interested too.
  14. My two cycles also passed with unfulfilled promises and no credit. I finally got a manager that sent the case to “loyalty services” and a specific individual was assigned. Within days the offer went from “expired” to “redeemed” and a couple days later the $450 credit posted. Hang in there!
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