I'm a bit bewildered. I am booked on a July '24 cruise on Queen Anne, and I have just phoned Cunard, as I now need to transfer my booking to a September cruise instead (I paid Cunard fare, which incudes the 'perk' of swapping cruises).
The operator that answered told me there were no comparable staterooms available, and yet, looking online, I can clearly choose from a dozen staterooms on the same forward section of the very same deck.
Why would they say there is none available? I really thought they would help me, but now I am left wondering if I was just fobbed off for some reason.
Has anyone had any similar experiences or can shed any possible light on this?