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publicpersona

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    Caribbean

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  1. Let me summarize my post, as you didn't read it. They can add a supplemental fee for unanticipated expenses such as a fuel surcharge. They can choose not to honor pricing mistakes. But they can't say as the post I was responding to implied, say they've changed the fare for your cruise up up to embarkation day just because they wanted to increase fares.
  2. Say what? While they do reserve the right to add a supplemental charge relating to unanticipated occurrences (such as fuel surcharge), there isn't leeway in the contract to simply raise the fare after your purchase. Of course, someone who purchased the booking discussed in this thread may or may not have the booking cancelled. The relevant verbiage is below: Prices posted on the Site may be different than the prices offered or displayed in person, onboard our vessels, by our travel partners, or tour operators. All prices, discounts, and promotions posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email, where applicable. Price changes will only apply to orders placed after such changes. Posted prices do not include taxes, or gratuities, except in certain countries where applicable law requires these charges to be included in the posted price (e.g., the EEA, Singapore, Australia, and New Zealand). To the extent prices do not include taxes or gratuities, all such taxes and charges will be added to your total and will be itemized in your shopping cart and in your order confirmation email, where applicable. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
  3. Perhaps all the Prime Concierge have been snagged. I still see the low price when first viewing the cruise but on the select category of stateroom, a concierge is $1500 or so. No mention of Prime Concierge.
  4. I'm trying to resolve a curiosity about security photo upload during check-in. From my experience doing this with Celebrity/Royal, I'm about 0 for 12. I've also had no success with another cruise line. So here's the story ... The best and clearest photos I have for spouse and I are our (relatively recent) passport photos. The photos were professionally taken per passport specifications, and I have the digital raw files. The files I upload during online check-in are absolutely of the correct format, within the specifications for resolution and file size, and unaltered. The files upload and display just fine with no cropping necessary. Yet at check-in at the terminal, they always want to take new security photos. I go along with it, of course, but do ask what the problem was. Inevitably the response is "You took a picture of a picture and you can't do that". No, I didn't. What I uploaded was the original digital photo. "Well you can't take a picture of a picture" they continue. They then proceed to snap a new photo that is low-res, blurry and a thousand moving bodies in the background. No, isn't a big deal. I'm just curious what others have experienced. One explanation is that I'm expecting too much of Celebrity/Royal's IT systems. But there could be a rational explanation such as they require the metadata of the uploaded image to match the date of the upload, which may be true but why not reject it at the time of the upload?
  5. Wow, this ship is going to be moving fast ...
  6. The sailings available for the standby program has just been updated to include sailings from additional ports, and out through November 2024. With few exceptions, the Caribbean sailings are longer duration up to 42 days. Standby List Program | Holland America Line
  7. If you read this entire thread, you will understand that this has evolved. The language that you can cancel if not notified by two days prior is new. Prior to this, there was no "minimum". I, and others, were told that there was an expectation that if you had not been otherwise notified that you were not sailing, you would show up at the terminal to get the final word. This was while they appeared to be promising approximately 7-day notice. As I said, they are now providing different language that gives you an out if you have not heard anything by two days prior.
  8. Agreed. And for international flights, I do always check them because they often have consolidator deals and much lower fare internationally. For domestic, I've always found the fares to be $10-$30 more than booking direct.
  9. You need to stop reading marketing word salad and instead look at the terms and conditions. After all, these are the marketing geniuses that came up with "Always Included .. every sailing, every booking, every time" but meant "not actually every sailing, not actually every booking, not actually every time" but I digress. Flights by Celebrity makes no guarantee that they will get you to the ship, and specifically doesn't offer to absorb any costs of alternate travel. They have no control over the ship either. What they commit to is (in marketing words) "be there for you", "have your back", "peace of mind knowing we are there", etc. which actually means they will try to assist making alternate travel arrangements if your flight is delayed or canceled. Exactly what the airline itself or any travel agency does, nothing more.
  10. It would appear so. My guess is that the option to cancel goes away if they notify you that you have been put on the sailing.
  11. It is promising 2-day notice or recourse. That's effectively 2 day notice. Before: You can be notified as little as 90 minutes before embarkation and if notified, your full cruise fare will be gone cruise or not. After: You can be notified as little as 90 minutes before embarkation, but you have the option in the last two days before receiving notification of getting a full refund.
  12. Since it is a TA, it is probably halfway between the typical Caribbean cruise and the typical European cruise. More tuxes on the latter than the former. It's also not a short cruise. If you enjoy wearing your tux then you should wear your tux and not care what others are wearing. They really don't care what you are wearing either, but if anyone takes note of it, it will probably be in admiration that you went to the trouble. You do you.
  13. The best wine experience I've had on Celebrity was a World Wine Tour when they had it up on the lawn (Solstice class) on a beautiful day, were getting $20 per person, and the wines were well selected to represent their regions. That was then. Lately, we've been more and more disappointed. They were held in what used to be Cellar Masters (Craft Social), charging about $40 each, and the wines were from the region but more grocery store wines.
  14. We almost always book balcony guarantee. With only a few exceptions, there are no bad balcony staterooms (having a lifeboat outside our window doesn't bother us). On the other hand, I would never book an ocean view guarantee as there are many of those that are undesirable for various reasons .. spent a week in a room next to the aft thrusters once. Our experience is that the stateroom is assigned within 24-48 hours. With dynamic pricing, you can sometimes encounter weird pricing anomalies. Recently booked a cruise where a concierge gty was $200 less than ocean view.
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