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Chrome Diva

Members
  • Posts

    776
  • Joined

About Me

  • Location
    Northern California
  • Interests
    Harley-Davidson
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Transatlantic Cruises

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Chrome Diva's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. 8 months is terrible service there is just no reason None.
  2. My check was for $8,000 also. I’m so happy it hasn’t bounced. That’s a couple of house payments
  3. I finally got a check I deposit the check on Friday and the money is still in my account. But I had to fight all the way to the top with them. Never again
  4. I’ve been out of the country. But come Monday I’ll be at the bank. My friends check finally cleared. How is your refund coming along.
  5. I did not have to search very hard on the internet to find names and emails for AQV upper management. I found these emails address from the public domain. your response should be going to Google to drop your email addresses
  6. That might be exactly what happened. going back to bank. It’s Friday so I’ll post when I see green money.
  7. I’m going to call every single number I can find. I’m past upset I’m a fire breathing dragon.
  8. We still have no refund today November 1 2023 is day 89. Tomorrow is day 90 we have waited 89 working days for a refund on a cruise that has been paid in full since 2021 Never again. This terrible since AQV cancelled the cruise.
  9. My reservation is 1136221 my sister’s reservation is 1142935 Sorry we had to go to cruise critic when this should have been completed in July when AQV cancelled the cruise. thank you
  10. I should have done that also. So know I wait. 7 more working days and my 90 days are up.
  11. I agree customer service is awful. We booked our cruise and paid in full $8,000 to take advantage of the sale in 2022 yes Paid in Full then AQV canceled our New Years Holiday ocean cruise out of Jacksonville Florida due to the ship being sold Trip canceled June 28, 2023 We we’re told refund would be 60 to 90 days After the 60 days I emailed Tara and was told it was 60 working days. 60 working days came I emailed again. Was then told by Tara that it is 90 days. At day 77 I emailed Tara again she replied “I show the refund to be pending and have requested an update for you. no contact has been received. November 2 2023 is 90 working days and I’m totally discussed with AQV I assume I will be emailing AGAIN
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