Good luck! We had a cruise canceled due to covid. We got an email that said if we rebook, $200 obc. We rebooked, for some reason the lady we talked to could not get the obc to show on the cruise. So she said I'll just cancel that cruise and rebook, I specifically asked will that affect the obc, no not at all. They had our deposit from the canceled cruise, she refunded that and that is how we lost $250 obc. We had$50 from 1st canceled cruise. I tried many ways to get our obc, but since we asked for our deposit back, WHICH WE DIDN'T, they couldn't do anything. Really doesn't set well.