bboop51

I am so glad they could help you, too 💕

The policy now is that everyone has to upgrade. Another way for Celebrity to make money. Captains Club to the rescue.

I've danced this dance before. This time I called Captains Club directly and explained (again) I can't drink (medical.) I told them they could check my folio from our cruse this year. I drank only club soda and lattes. They put me on hold, came back said Ok and upgrade my hubs for $6.99 plus. No problem;.Last year it was the same (with a lot of agg and no discount.)

I just read that. I wish we cared. We cruise AQ. We almost never eat the canapes. They mean well but our feel allergies don't work well with them.and I am gluten free so no CC cookies for me. Plenty of free crap to eat on the ship (for now. I remember (well) when in the afternoon you could get free sushi at the buffet. Now you have to dearly for it and people still cruise.

Thanks. It looks like this may be a moot point . I'm learning new things every day. The only direct flights to the UK are to Heathrow, so we will most likely fly from PHL or EWR and take the bus to Southampton. I was under the impression there were direct flights to Southampton from JFK (bad information.)

Thank you. In theory, that sounds great. We have investigated it before for EWR. But even with my pared down packing (which will be difficult,) schlepping the suitcases on the trains is not feasible. I'd love to be the person who can throw stuff in a backpack and go, but that is trick this old will never learn 😉

Thanks. I put my dates in on parksleepfly.and got nothing for your dates. But it did let me put the dates in. I think it may be too early. We don't have flights yet (too early lol) It's my first trip to Europe I'm really excited.

We expect to be flying out of JFK airport next year. It will be our first time. It is usually PHL or EWR. But we are flying to Southampton (UK) and it appears JFK is the only way we will get a direct flight. We usually do a stay, sleep, park thing,. It works great, no rushing to the airport the morning of the flight and worrying about traffic, accidents etc. I can't seem to get a handle on this for JFK airport. Our trip is almost a year out and I am not ready to book necessarily, but I am an advance planner and like to see the options. So, I can not tell if it's too early or the options are really limited. Anyone out there with personal experience, your input would be very valuable. Thank you in advance.

Of interest, apparently hand sanitizer DO NOT kill the norovirus. PROPER hand washing does it. I was surprised.

You are entitled to your opinion, but we lived it. They may be prepared for the cleaning but not the patients, more than once calls for assistance were responded to (after long delays) by the same thing we don't have enough staff. So we can agree to disagree. Our getting the ship was nightmare. We can leave it at that.

We were on this cruise. We could not have been more cautious. Hand washing at every appropriate time (which we do anyway,) no elevators etc and yet my very healthy husband still got Norovirus. He was very sick. It left his immune system in the dumps. He is recovering slowly. I personally do no think the ship was prepared for the medical issues (Noro and the apparent Covid that also was discovered.)

I called the Captain's Club and after being told no from my initial call I got a yes from them. I don't drink (medical) Hubby likes the good stuff. Apparently the change was made in March that everyone in the cabin had to have the same package.

There is nothing on the zero proof package that made any difference to me. The tone of your post did not appear to be a helpful one, as many are. We can agree to part ways here. I won't be engaging with you again.

Got it, thanks.

No misunderstanding, really. In fact I think you are on to something. By the way Celebrity operates. If you downgrade to Zero Proof from Classic they SHOULD give you a credit toward the upgrade for the the Premium package you paying for. They seem to now be nickle and diming you for everything else. I honestly was not particularly (personally) bothered at some of the changes. I only eat on Lobster (hubby is allergic) so none for him and in all of our cruises we have never ordered room service, it's just not our thing. It's just like at home we don't have food delivered to our house. But they seem to be looking for more and more ways take $$ from us.

i don't anything about red bull but the premium waters are not available on either zero or classic from my recollection, only club soda or regular Celebrity bottled water, unless they changed that (which I'm guessing is doubtful.)

What's it to you ? Is that your only take away from this ? Here is why. . My package came with it and I felt I should keep it. Unless I was going to get credit for it,

That was me.. Yes, they let us upgrade but not "switch." We had to pay for the upgrade. I was left with my package. I actually had a choice of the Classic or Zero. I guess they figured it didn't matter. In fact, that is all we were after.

Both reps I spoke to indicated the computer would not allow them upgrade just one of us that it would take some sort of a waiver, which is what I presume was done by the "resolutions team." No clue. I don't know what this change is about other than them worried one person in the room will buy fancy Martinis etc for the other other who didn't upgrade. They need to stop this. Enough is Enough.

It's all taken care of now. Apparently as of this month it's changed and everyone traveling together has to upgrade together. It required a waiver from the resolution team. I got one when I called the Captains Club.

The Captains Club rep was great. It was a better choice that calling the general #.

There was no downgrade. I kept the original classic package. Hubby now has premium. We used our OBC to upgrade his, so there was an additional charge (subtracted from that.) I think with our the Elite discount it was something like $18.50 a day. For him well worth it. Everything he drinks is premium.

Update !!!! I called the Captains Club number and got a lovely young woman who told me the same thing. I explained my plight and she said she would reach out to her resolutions team. She expected the they would downgrade my package to zero alcohol to upgrade his. I was fine with that. After quite a bit of time on hold and two call backs. It was done (with no switch.. I remain on the classic bev package.) No Drs. note either. Hubby has his upgrade with all our discounts an I am happy (except I should not have had to work so hard for this.)

I only know what the rep told me. I would have thought my affirmation would have been good enough. In face, that was my thought exactly. what if I was an alcoholic, it's not like AA gives a note (I presume. The classic package comes with out cruise, so there no changing it. Next week I may try again, if I feel like sitting on the phone, if not I'll wait until we board.

Laura, As per our previous discussions, I told Richard I'm getting his Lobster just on GP. (He's allergic.)