Laminator

I understand now, I do not remember where I got that from but it was not my invoice. Both my wife and I receive offers of a Neptune Suite from the casino and we have for years. All the way back to 2007.

I always stay in aft wrap neptune suite. I have never stayed in any cabin other than a Neptune Suite so I can not help you with a Signature Suite question.

You can contact Carnival Casino Division but good luck waiting for them to get back to you.

Thanks.,..I didn't see it and did not get a tag notification.

I can't be of any assistance. I have never stayed in that cabin.

I am going to need your help. I don't understand the main HAL forum.

If your offer was for $100 and drinks in the casino this is the offer code. HAL3M5 If it was for something different that code will not work.

If you could tell me exactly what the offer was I could probably get you the code. I would need to find someone with the same offer and find out what their code was. Not easy but I may be able to pull it off.

Further to my earlier comment if HAL's IT dept was involved with the casino the casino would be out of business!

That is actually outside of HAL's IT dept. The casino personnel are supposed to get it loaded onto your account.

This is hit and miss. Many times it does show up on your cabin card. It all depends whether the hosts have enough time to get the free play loaded. Personally I like to use my free play on the tables so I get free play chips at the cage.

It's all under Carnival's umbrella which owns HAL. The casino is operated by Carnival Casino Division.

The casino spending has never counted towards mariner points. If it did i would be a 500 star mariner...lol

I am actually getting there...LOL!!!

I do not have the length of time here as many of you do but I seem to recall this complaint coming up every year except for the covid period. I would have more sympathy for the poster if this issue with spring break was new but it has been discussed here in the past.

This should be in the fine print on your email.

The email offers can be used up to 3 times. The come back and sail offers one time.

There are 2 ways to receive offers. One is a Come Back and Sail offer which is left in your cabin usually the morning of the day before disembarkation. The 2nd is thru email offers. You need to make sure you are opted in to receive emails from HAL.

The generosity and frequency of the offers have declined dramatically over the past 18 months. As the ships are sailing fuller there is no longer the need to fill up the cabins with casino offers. There is alot of Holland America Casino Players on a site that I am not allowed to mention here. There is much more robust information on casino offers and the tricks needed to obtain better casino offers.

THAT entity is Carnival Casino Division which is under the Carnival Corporate umbrella. This I know as I have been sailing on HAL casino invites since 2007.

Exactly...It is all under the same corporate umbrella. If they were outsourced they would triple their income.

$6

Everyone now has the same boarding time now at 12pm. There are no longer separate boarding times. Maybe HAL feels with everyone checking in early and consequently boarding early they could not handle the influx of pax wanting to eat in the MDR on embarkation day,

There was bar soap on the NSDM last week. I was in a Neptune Suite though if that makes a difference.

Mine shows the 25% discount. If I could figure out how to get the screenshot here I would post it