@UKstages That was one of the most entertaining "rants" (as someone else called it) I've read here on CC. Thanks for sharing your experience - the good, the bad and the ugly of it all.
We sailed on the Encore inaugural transatlantic in 2019 and had a noise issue/creaking in our room that kept us awake. Guest services first explained this was normal for a new ship. We pressed the issue since sleeping became a problem, and we were eventually moved to a different room. A smaller room was offered first, yet we politely requested a room at least the same size and we were accommodated.
Last year we sailed the Prima inaugural transatlantic. Our room did not have any creaking but our friends next door did. They did not complain or request to be moved so they managed.
(We didn't care for the Prima design and cancelled the Viva transatlantic. Here's hoping for a better ship layout for Leonardo #3.)