lolane1

That's a shame. I got 6 tokens last summer from Guest services. We sailed on the Emerald.

Well, it looks like my original email to Princess customer service was wrong. I resent another to customerrealtions@princesscruises.com and got an immediate acknowledgement of receipt. I explained that I made a reservation on the app for 380 dining as I was afraid it would be booked out before the cruise, especially since it is now open to all guests. I received a lovely email from the customer service department. They canceled my reservation and rebooked the same time and date as I originally selected at no cost. Credit already posted on my credit card. They rock!!!

I am beginning to think this is the best course of action because there is no way I will accept onboard credit.

I, like dansgirlie, am considering contacting my credit card company. I received the email concerning the 360 experience clearly stating it was free: And because you booked a suite before December 1, 2023, it won't cost you a thing! There is no reason Princess should keep my $298 leaving me to sort it out with the concierge on the ship. As mentioned before, if you don't make your reservation now, there is a good possibility that it will be sold out when you board, or you might not get the time slot you prefer. As it is, we had to settle on an early slot on a port day. There weren't too many choices left. I did send an email to customer relations but have not yet heard back from them. It's been 2 1/2 weeks. I'll give them a bit more time. However, in the past I have heard back pretty quickly and that was not to ago. I am truly disappointed that Princess could not get their act together over this issue.

Nice happy photo. Looks like we were on the same cruise. So many medical emergencies, hurricane, fire in Maui, change of ports and sadly a person overboard. However, it was one of the few times my daughter and I became very close to several of the staff. And we had a great time despite all the mishaps. The crew were phenomenal, warm and welcoming, especially two people in the Sanctuary and one particular bartender who created some pretty exotic non alcoholic drinks for us off the cuff. We stayed in a mini suite and yes, she couldn't hide her age because of the old round structure where the old style TV's were placed., separating the two areas of the room. But that didn't bother us at all. The Emerald was a great ship to sail on. I would do it again in a heartbeat. But, I would definitely avoid the Caribbean Princess as I experienced plumbing issues that no amount of lipstick could fix.

Oh yes. Your concerns are valid. I sailed on her 5 times so, so long ago. The last sailing we had really bad toilet issues (carib deck aft) that we had to keep using public toilets periodically for several days. They never really could get it fixed well. That was the last of that ship!

Thank you so much. I figured I would eventually get refunded for 360 and it is reassuring to know that I will not be shut out of the Crowne grill or forced to eat at 8:30 the first night of the cruise. Happy sailing.

Thanks! I actually did that last night. I also found the 360 listed as complimentary on my original booking confirmation from June of last year. I am not so crazed this morning LOL. Original booking under general information: "360:An Extraordinary Experience available to Suite Guests. Suite guests can look forward to receiving an exclusive invitation to 360: An Extraordinary Experience available exclusively on Discovery Princess and Enchanted Princess. I also remembered that customer relations were very respomsive fixing another issue for me in the not too distant past. I'll update if I hear back otherwise I'll bring the original booking printout with me on the ship.

Thanks but I don't do What's App

I'm sailing in a suite on April 20th with my daughter. I didn't realize thr 360 dining was an issue. Thank goodness for Cruise Critic. I did book before December and my travel summary says 360 is complimentary. However, I just went to book and several of the dates are booked out. I am more than annoyed. So I booked what I could. Additionally, the free specialty dining on the first night shows only really late availability in the Crowne Grill. What the heck????? Looks like I would be charged for that too. I wish Princess would get their act together. So much for paying for a suite with these perks. I am not going to book the Specialty dining and they had better accommodate me on another night. Plus refund the charges for the 360 dining. Oh yeah, $298 already showing on my credit card. Who can I write to to have these charges reversed now?

You have the Premier package which has unlimited casual dining. Your husband can go with you and order a cocktail or another beverage and at least keep you company.

Oh for goodness sakes. Bring a roll-up puzzle mat like my daughter and I do. We do ours in our room but would definitely work for any public space. No excuses. Hoggy.

The covers on the pillows that are on the couch or possibly bed used for decoration. They usually have a zipper for easy removal and cleaning. Yay. I'll be on the emerald soon.

Wow that is a huge number. According to the CDC, this has to be reported to the Vessel Sanitation Program when more than 3% onboard have gastrointestinal infection when in US waters or within 15 days of arriving to US or when flatly just more than 2% onboard are affected. https://www.cdc.gov/nceh/vsp/surv/gilist.htm To put that in perspective the last outbreak on the Emerald was 3/17 though 4/1 and only 99 passengers onboard had it (4.66%) and 21 crew members 1.76%. https://www.cdc.gov/nceh/vsp/surv/outbreak/2023/Emerald-Princess_3-31.html I'll be sailing on the Emerald in a few weeks but I am sure they will thoroughly clean the vessels before the next cruise. Having done some research, hand sanitizers DO NOT kill Noro. Thoroughly washing your hands will. So, be careful if you are worried; rewash your hands after using the utensils in the buffet.

For information purposes, this is not quite correct. While sanitizers don't work on norovirus because it is encased in a capsid, sanitizers with at least 60% alcohol are effective on coronaviruses. Taken from New Jersey Covid-19 information hub: "If used properly, alcohol-based hand sanitizer with at least 60% alcohol is an effective way to kill the COVID-19 virus. Hand sanitizer is often faster and easier, however if you have the option, you should wash your hands with soap for 20 seconds. This is overall the most effective way to get rid of the coronavirus and other viruses." https://covid19.nj.gov/faqs/coronavirus-information/slowing-the-spread/is-hand-sanitizer-effective-against-the-virus

A friend of mine and I were doing a Mediterranean cruise, leaving day of during the summer months from New York City. We had separate rooms on the ship and we both had princess platinum insurance. A huge rainstorm occurred in New York, delaying flights. We both were on the tarmac of Kennedy at the same time, different planes, waiting for take off. After just about three hours, my plane took off. She waited 5 hours on the tarmac and then returned to deplane. She contacted EZair but the amount of planes and hotels she would have needed to catch up to the cruise was ridiculous and she could only be connected at the second port. She canceled and got refunded with a cruise credit. I cruised. You just never know. I am leaving for Hawaii in a few weeks on a 16 day cruise and I am flying in to LAX a day early. Did not book though EZair and bought separate insurance with a generous payouts for possible scenarios. New York no longer allows for "cancel for any reason." My first port is Hawaii, five seas days later. If I miss the cruise, at least I can head off to a beach in Hawaii.

Toto, I have a feeling we're not in Kansas anymore!

White sneakers happen to be on trend now and worn with everything from casual to dressy outfits, both men and women. No one will look twice so be comfortable and don't give it another thought.

The Concierge Lounge for one, if one is on your ship.

Yay Don, You have redeemed yourself!! I think for those of us who may be past dressing up for Halloween the shot glass idea is F-A-B-U-L-O-U-S! There comes a certain point in time when dressing up is is passe - an all black outfit, super! It's NYC's standard attire. You'd fit right in.

LOL It's hard to believe that you believe people actually take these color coded events seriously. Seriously! Do you also say the same about Halloween parties? JUST KIDDING YOU! . Not my cup of tea but it makes a lot of people happy. Live and let live and try not to be a naysayaer. Let your hair down............. unless there isn't much left.

I just booked this room. They are on Baja deck Aft - B736, B737, B738, and B739. Very large and half covered balcony

Thanks for all that information. I never thought about disembarkation flights if the ship is delayed. Good to know. Southwest? I have a bit of concern there after that big debacle in December and now I believe they’re under investigation for unfair and deceptive practices. But then again, most airlines have had their issues lately with pilot shortages and flight cancellations.

I don’t know when it happened but New York now does not allow you to purchase cancel for any reason insurance.

Didn't realize you could do that. For now, too many arrangements have already been made but will definitely keep this in mind for future cruises. Good suggestion.