Interesting to hear how they treat us cruisers here in Europe/UK differently.
I have just had the unpleasant and bitter experience of finding out that my cruise has dropped nearly £400. I thought it might be worth a call the their London office, but as most have said on here they are just not interested and apparently "MSC do not set the price", so I assume they have a random number generator doing it for them!
I was very polite, but they were just not interested in OBC/Room upgrade, or anything, however small!
Oh well, might not chose to sail with them again unless it is a blinding promotion, which I thought mine was, until this better one!!