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Lynnewob

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About Me

  • Location
    West Midlands
  • Interests
    Holidays
  • Favorite Cruise Line(s)
    Cunard
  • Favorite Cruise Destination Or Port of Call
    All

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  1. JGmf - that's great news - more staff in Arizona (Alan in particular has been amazing) seem to have a handle on things, whereas the Phillipines don't. I finally booked my flights for 2 Sep and hotel the night before as things have settled down now. In my account, I can see the freeplay offer(s) but not that it has been assigned to this particular cruise. I'm just going to take my paper CBS with me and get them to add the freeplay on board.
  2. 3rd cancellation on 14 July (0830hrs UK time) after a call the evening before to "protect" the booking from cancellation. At this point, I wondered if they would ever get it right. Called Alan in Arizona that evening (2000hrs UK) who said he would escalate it again to Manny and give them hell as it's been such an issue. Confirmed the BD cabin number required (it was still available) and said no Princess Plus or transfers needed. Logged into my account this morning (15 July) to find a Nil balance (instead of the usual $4k) and no upgrade fee either 😁 I can even see the $200pp deposit showing as OBC 😀. Yippee, I think we have success 🤞 I'm leaving it a week from now, before I book any flights (as we don't sail until 2 Sep) as I'm still wary. I should have trust but after everything that has happened and promises made, my trust has gone.
  3. Thanks Rick&Jeannie. I am the same member that posted Lynnewob and an old CC member but Cruise Critic have asked to re-register with an email address and I'm not allowed to use anythng that resembles part of my name, hence changed to user name to LWhit. As you can tell, I'm having a fun time with everything at the moment 😬
  4. Received a paper offer on board Sky Princess on 3 June. Free inside cabin + $250 freeplay. Called Casino Dept (1 888 772 6997) several times to book and told offer code not recognisable. Left it over 10 working days to contact again as requested. Booked via phone on 3 July and paid port taxes of $220 by credit card for 2 Sep 2023 sailing. It was my offer, but they incorrectly put my husband's name as lead when email received. The invoice showed FULL balance payable on 4 July or cruise will be cancelled. Called (casino dept) 5 July to ask that cruise is not cancelled as casino will pick up the fare and we just need to pay upgrade fee from inside to balcony. Paid $200pp deposit which will be returned as OBC and they said it would be okay and a new email will follow. 6 July - cancellation of cruise email received and $500 cancellation fee is due. I'm currently out of pocked by $620 on credit card and possibly a further $500 if cancelation fees are due and NO CRUISE. I've tried calling but continually get through to Philipines who say it will take 10 working days to escalate - book by date expires on 28 July. Any suggestions as to what to do now?
  5. For comparison, here's the Plus wines - only grape variety is mentioned
  6. This was taken on the Regal Princess in April 2023 but remained the same on Sky Princess in May 2023
  7. This was the list in Oct 2019 but they may have updated it since then. You can also ask to see if they have a drink that you like available as a substitution to the offering on the list. Sometimes it's available, sometimes not, so you take a chance. You can take your own on board and use the mixers (ie. coke/lemonade) in the mini bar which are replenished when empty.
  8. Got off Sky on 3 June. Can't remember all tables, but certainly there were 2 Roulette, 1 Craps, 1 Baccarat, 1 Heads up Texas Holdem, 1 Fun 21 Blackjack, various Blackjack from $6 min/$25 min, 3 card poker, electronic Texas Holdem table. No Let it Ride (there was on Regal Princess) Various slots from 30c to $1 min, both traditional and multi videoscreen type. With the casino bar gone, there are more slots than there were last year. Smoking slots are the ones away from the tables.
  9. It's a shame it's only open to those who have booked directly. We have done upgrade bids on Azamara and Celebrity (booked via a TA) and they have worked very well. We received acceptance of the offer 2 days before sail date. Princess have now started doing upgrade bids. If booked in the UK, we are not eligible to bid though - if you are a UK customer booked through a US agency, you can bid, just not if booked in the UK, which is a shame. You do not know what cabin you will get and have to take that risk, but certain grades of cabin can usually be identified beforehand - eg moving up from Celebrity Suite on Silhouette to Penthouse Suite was an easy way to tell as there's only 2 on the ship. However, if moving from an aft balcony to a midships balcony, then it could be any cabin within the midships range. @Host Hattie other forums (Celebrity and Azamara) have a sticky on upgrade bids. If this becomes a thing with Cunard, it may be something you might wish to start on this board.
  10. We're booked on Journey 28 Sep 2023 and previously booked the Azamazing evening in Koper when the 4 ships meet. Received an email cancelling this so not sure if they will be doing anything special for the 4 ships meeting now. The new Azamazing evening is showing in Sorrento as a "Caruso evening" on board. It seems there may be two sessions as it offers one at sunset and one under the stars. We may not bother as we had this same evening in Oct 2021 on board (in the Vista lounge) on the Pursuit. It may be different on deck but it is a shame that the Koper evening was cancelled.
  11. We used the Steigenberger and caught a taxi to the join QM2 which took about 10 minutes. The hotel is on the watersedge and a short walk into main area where the Town Hall is.
  12. Pics attached of 3002 - had the cabin twice 5nts HK-SIN and 2nts Ston-Hamburg pre-pandemic. It's the first cabin in the corridor and you will occasionally hear the fire door shut but generally it's a quiet area with little foot traffic as many see the closed door and don't go through it.
  13. Ear plugs and eye mask if a light sleeper - light can seep in under the door from the corrider and between the curtains and the ship's movement causes creaks in some cabins more than others. Ear plugs also help on the last night when wardrobes/closets are empty and the hangars clang against each other 😂
  14. In Britannia, it's a kettle and sachets/sticks of instant coffee. We take some artisan coffee bags as an alternative to standard Nescafe (full caffeine and decaf) sticks provided in Britannia. In Grills it's Illy coffee pods
  15. Just received an email advising our "Venice" disembarkation will be Chioggia on the Journey on 7 October 2023.
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