DW, friends, and myself, have been sailing the Summit since 2010. We have seen the transition of Normandie (which we had many great meals, and a few not so great) to Tuscan Grille. We have witnessed the many incarnations of Bistro on 5, now Sushi on 5. We've had many great nights at Qsine before it became Le Petit Chef. We dine several times each sailing at Tuscan. I think that dining at specialty restaurants on ships has the slight possibility of being a crapshoot, only because of limitations of the ingredients being used. We've dined at Tuscan several times on the same sailing, most recently on the April 26th repo. On the first night, everyone thought it was excellent. On the second night, steaks were very good, but we did have a few issues. The dining room was more crowded, and service was spotty. We order the meatballs every time we go, and the first night everyone thought they were excellent. However, on the second night, they were not good. They bore no resemblance to what we had on the first night. They were balls of mush and looked undercooked. To make matters worse, when we brought this to their attention, the chef came to our table and proceeded to explain to us why were wrong. Needless to say no one ate them.
I guess the moral of the story is just order something else when you are not satisfied. They will never say no.