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About Just2guys

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    Cool Cruiser

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    North Texas
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    Travel, fitness, reading, entertainment (movies, theatre, TV, etc.)
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    ..."anywhere the ship is going"...

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  1. Which British Isle sailing was the port change for? We are also on a British Isle sailing and Stornoway is still showing as our port. I also called Regent and they indicated there were no changes for our sailing --- May 30 - June 11, 2020 on Explorer. Just curious....thanks
  2. I know that if we pay the deviation fee of $175 pp we can arrange for our own flights, times, etc., 270 days before departure. I was also told by my TA at one point that she could also request our desired seat assignments at the time she made our flight arrangements. I was also told that Regent does not actually ticket until 30-45 days before the flight (unless we request that they ticket before that ---but not sure what that would involve and why that would be advantageous for us). So....my question is: Can we still get our desired seat assignments booking with Regent at the 270 mark even though they do not actually ticket until 30-45 days before the flight? Thanks for any information that could be provided!
  3. I am interested in a couple of the itineraries, so I called Crystal to see if they would actually have the various ports visited for those sailings available on Nov 13 when bookings open. I was told they would not but they would probably be available sometime in 2020. With a 25% deposit I am not really comfortable booking without knowing the details of where I will be actually going. The release Crystal put out gives some idea, but not enough for me to actually book without knowing the full itinerary. The 14-day May 25, 2022 from London to Edinburgh is one of the ones that appeals to me. So I guess I will just to wait. Anyone have more or different information? Thanks
  4. Can't seem to find any pictures of these cabins with views to the outside. Looking at booking partially obstructed view cabin on Deck 7 (mid-ship) and just curious how bad the obstruction might be. Also, for those who have been in these cabins, any noise issues from public areas below I should be aware of? Thanks for information anyone can provide.
  5. We are considering booking a B2B sailing with the 1st segment being a 9-day round trip Tokyo followed by a 2nd segment 7-day round trip Tokyo. I realize that on the turn around day in Tokyo at the end of the 1st segment that we will have to go through some sort of immigration procedure---either with officials coming onboard to handle the procedure or else having to actually disembark the ship to go through immigration and then immediately re-boarding for the 2nd segment. Cunard US customer service is telling me, however, that the procedures can vary from sailing to sailing in Tokyo and we will not know how they are going to handle this until once we are onboard. Moreover, they mentioned that even if we are in the same cabin for both segments, we might have to pack all our belongings and put our luggage outside our cabin at the conclusion of the 1st segment and then reclaim it after we disembark, and then re-board with all the other guests waiting to board for the 2nd segment. That said --- and especially not knowing how this is all going to be handled until we board at the start of the sailing --- makes it almost impossible to arrange for tours ahead of time in Tokyo on the turn around day. Has anyone had any experience as to how this is managed in Tokyo on turn around days in that port?
  6. Thanks very much for the quick reply Roy. Your comments and picture helped a lot ---- think we will go with 8103. Thanks again!
  7. Have a choice of these 2 cabins and wondering if anyone has any first hand knowledge of which one might be better? I have seen Roy's picture of 8103 but cannot find one of 8062. They both have an obstruction (with 8103 right across from elevators / stairs, not sure if that would be somewhat noisy , however?). Any advice would be greatly appreciated --- thanks!
  8. Thank you for the information....very helpful.
  9. A few questions regarding Princess Grill Cabins on Queen Victoria --- Decks 5 & 6. I seem to remember a few years ago now someone had mentioned on CC that right across from cabin 5094 (or 5098) and cabin 6094 or (6098) ---I cannot remember which ones--- there was a crew station and it tended to be quite noisy with crew coming and going a great deal of the time. We were in a cabin once on the Queen Elizabeth with a crew station directly across from us and, while we did mention the noise to Reception, it only helped somewhat as the doors were constantly slamming and crew members talking rather loudly. Still enjoyed the cruise but would like to not be in that situation again, if at all possible. Anyone stayed in either or these cabins on the Queen Victoria (or maybe others that I did not mention) where this was an issue. Any advice would be greatly appreciated. Thanks for any input someone could offer.
  10. A quick question for those of you who have been on the Navigator recently..... We were on this ship in 2002 --- I know, a lifetime ago in the world of cruising! The pictures we have seen from the recent upgrades and refurbishments give the ship a completely different and more modern look --- all positives. I know they do not have as many specialty restaurants, as well as other "quirks" which, from reading these boards, appeal to some....and others, not so much. Way back in 2002 we were in a veranda cabin and I have to admit that every time the phone rang in the cabin next to ours, we could not only hear the ring but the entire conversation that transpired. I do not think the people in the next cabin were unusually loud...but the soundproofing -- or lack thereof -- was quite noticeable throughout the sailing. While it did not necessarily ruin the cruise, it was noticeable and hard to block out at times as there seemed to be a lot of phone conversations in their cabin...lol. Anyway, for people who have recently been on the Navigator....has anyone found this to be an issue? (Well, an issue for me anyways). We have been on many cruises and never really noticed this before...yes, the odd door or drawer slamming and such, but not conversations in the next cabin that we could hear so easily. We will be on the Splendor next year and are considering an itinerary on the Navigator...but a little hesitant based on our prior experience. Thanks for any input you can provide.
  11. And that's the whole point of this... Industry/Interline fares are something that have traditionally been held very close to the vest. Even within the industry, there has always been a lot of discussion regarding who should really qualify for these fares. As a matter of full disclosure, I do qualify for some of these rates under current rules by many travel providers. However, I have never used them on a cruise because, like BWIVince, I find the restrictions to onerous. But, because these are special fares there are special rules. They're definitely not an "entitlement"...but more of a courtesy across the lines of the travel business. And, in most case, the rules aren't "published" in the traditional sense because they are non-competitive rates at the discretion of the individual companies, and in very particular situations. At the very least, his Interline TA should have advised him of that fact upfront. It definitely wasn't Crystal's fault that they had rules in place to manage this that the OP or the TA didn't know about. It's a very, very fine line between trying to happily accommodate everyone, and still maximizing revenue. Additionally, and especially as a former airline employee, the OP should have understood (or at least had an inking of it) that you cannot "book" something in anticipation of the same thing opening later up for free or discounted travel. Just as at an airline you are never allowed to hold a confirmed seat on the same flight that you are trying to fly "stand-by" on (or risk job termination), the OP should not have expected to book a full-rate cabin and then get a discounted fare for the same cabin at a later date.
  12. Projunior...let me put it to you this way... You are bringing up a discreet issue on a discussion board that is used largely by the general travel public---a travel public that is not able to avail themselves of the same rates that you are lucky enough to be given the courtesy of obtaining (if you follow their rules for obtaining them). Additionally, you weren't asking a simple question...you were complaining that you weren't getting what you were "entitled" to. That is something that should have been brought up with Crystal directly (or via your Interline agent, who apparently was not aware of Crystal's particular rules for those types of rates) and not on this board, since it is Crystal's courtesy in extending the lower rate to you---at their discretion. I tried to explain how this all is supposed to work...but you were apparently going to have none of it. And, no...it's not "pure sophistry". I have had more than one fellow passenger, out-of-the-blue and without any prompting, state as to how they got a steal on a particular cruise---"practically free"---because "their son worked for the airlines". Not good...
  13. Seriously, I hardly think that this qualifies or disqualifies the honesty of any cruise line. I have a stack of brochures from just about all of the luxury and premium cruise lines that market in the U.S. sitting here next to me on my desk...and almost all of them play the "50% off" game. And, they've all been doing that off-and-on for many years now---at least since the early 2000s. At this point, I imagine that everyone but a true novice knows how that game is played. What I find more annoying are lines saying that they are "all-inclusive"...but then neglect to put the "taxes, fees, and port charges" into the rate, instead burying it in the fine print. But, that's another story... Dislike Regent for whatever you like---service, ships, whatever. But, I hardly think "50% off" qualifies as a some sort of barometer of "honesty".
  14. Projunior...I think that you missed my point. The bottom line is that Crystal---or any line for that matter---would prefer to have the full-paying passenger. That is how they keep the business running...and it is how they are allowed to offer the type of service they do and still make a profit. A discounted fare of any sort---be it an Interline/Industry rate, or a "sale" offered by the line to all passengers---is generally only done when they know that they are going to have excess capacity on a particular sailing and know that they are not going to break even profit-wise. As I mentioned, some of the larger mass-market lines with the larger ships always have excess capacity...hence the variety of discounts that they continually offer. It gets trickier for companies that don't have many ships, and/or have to deal with some itineraries that are popular and sell out, while others along the route of the ship are less popular. This is particularly true for lines that don't go back and forth between the same places all season long (such as Alaska and Caribbean itineraries). As you've probably seen, premium and luxury lines don't go back and forth...they continue onward to continually different destinations. By offering a discounted fare---of any type---smaller lines are subject to something that, if I remember correctly, used to be called "bleed". It is when the cruise starts out with a published fare that is deemed correct to accommodate the costs to the company of providing that service, while still offering a minimum profit. However, when the particular sailing doesn't look like it is going to meet at least the break-even point for profit, then the company has to decide on how to discount to fill the ship for that segment---or even to let the ship go out half-empty. The worst thing is to lower the fare, since in those cases the the passengers who already paid the higher fare are now going to have to be offered refunds...which blows any sort of profit margin out of the water. Or, as in your case, the full-paying passengers will want to cancel/rebook at the lower rate. Hence the "bleed" into the lower fares. Crystal has done that in the past on occasion...as have all cruise lines; but they don't like to do that for obvious reasons. Instead, they will offer a "discounted" fare---often for "new bookings only"---and sometimes with additional restrictions. That way, the original full-paying passengers aren't quite as offended. At least, they got the cabin they wanted, etc. And, the full-paying passenger is not too terribly angry if he finds out that someone got a much lower fare---as long as there were restrictions to it. I also think that you are also missing the point as to your being "entitled" to a lower rate...which goes back to my comment about having the passenger in the next cabin finding out (however it is that he or she does) that you paid half of what he did. How long do you think a business is going to be able to operate by doing something that its loyal (and full-paying) customers find disconcerting? As you can see by AlmostRetired comments of lack of sympathy to your cause, those customers will not stay around for very long---particularly with a company that charges a premium rate otherwise. I grew up in the travel industry. And, while things may have changed radically since I retired, we were NEVER allowed to even mention that fact that we ever got a "discount" while traveling on another airline, cruise line, or staying in top-tier hotels....much less feeling that we were entitled to it. It was a "perk" that was offered---when available. And, it was always at the discretion of the company offering it...and we had to abide by their rules and restrictions in offering it to us.
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