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gi_pam

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  • Location
    Canada
  • Favorite Cruise Line(s)
    Royal Caribbean

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gi_pam's Achievements

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Cool Cruiser (2/15)

  1. We used Turo in Lahaina and Kona, no issues. In both cases, we picked up within walking distance of the tender dock - we had the same issue with rental cars being far from the ship.
  2. Not sure about the limit but we messaged with 6 of us on our recent cruise with no issue. What each person has to do, is make themselves findable to others. You can message people on your booking without that being done. But others have to have to make themselves findable, and you have to find them by name.
  3. We went to Puna Chocolate farm. The tour was wonderful, he showed us chocolate, coffee, macadamia, and kukui nut trees (probably some others I forgot). Chocolate tasting at the end of the tour. About a 20 minute drive from Kona, we rented a car so I don’t know if Uber or taxi would go there.
  4. We sailed on Harmony during her first season. How can Harmony look "tired"? She's still new! Checks sailing history...that was 2016...yikes! Same reaction as when someone points out that the 1980s were NOT 20 years ago.
  5. We’re on the sailing before you, from Honolulu to Vancouver, and I think Ovation is still using the old menus. I suspect our cruise or yours will be the first sailing with the new menus for Ovation. The app won’t be right for your cruise likely until the week before, maybe not even until the cruise starts. It seems to sort of default to something resembling the current sailing, which is fine for ships that repeat the same itinerary. Doesn’t work in this case.
  6. Not showing on my May sailing. I think we’re on the same sailing? Honolulu to Vancouver? edit - and now it’s there! Checked twice before posting, went back now and it’s there.
  7. You have to click the notice that says something along the lines of apply a promo, I forget the way it’s worded. That pops up a spot to click for military rate, state of residence, seniors rate, and crown and anchor society status.
  8. https://www.rpnw.com/locations/maui/ I saw a lot on Google Maps, and using street view, saw a sign that said "Operated by Republic Parking Northwest." Back to Google. On that website, there are several lots nearby to the tender dock that show pay at the machine 24 hour parking. We are tendered in Lahaina for 2 days, looking at renting a car for both days which will mean needing parking near the dock. I saw a post here about using The Wharf shopping mall, but would like to have a couple of options. It actually looks like The Wharf might be managed by this company too. It's on the map at the link.
  9. The thing about what you’ve quoted here though is that it says that my points will be based on my cruises. It doesn’t say that the points that show on my account will actually be my husband’s points…that is the issue. I didn’t misunderstand. I had 67 points, my husband had 74. My account said 74. (I didn’t know what my husbands said, I only have been piecing this together today) I had good reason to believe I had 74, the math didn’t add up because of the pre 2011 stuff, and my account said 74.
  10. This is my situation, 30 years to get here in our case, cruising on multiple lines, and we like many other types of vacations, including skiing which also takes a big chunk of our travel budget. I appreciate the empathy from some who responded To answer some of the “you shoulda known…” - 2 cruises (plus one on my husband’s profile) are listed on the old way, 1 or 2 points. 1992, 2009, and his in 2010. All different lengths, one was in a JS. We weren’t active cruisers in 2011 when they changed the system, I wasn’t on cruise critic, and when we booked a RC cruise in 2015 after a 6 year gap we had a bunch of points that made no sense. The math doesn’t math. Our 1992 cruise was missing, we sent them something, so all of cruises are accounted for, that was all I checked. - I could have just added up my points? Let’s see…1+2+16+7+22+6=74? Nope, it adds up to 54. Nothing on the website that shows how my numbers add up to (now) 73. -It’s a well known issue? I don’t read every thread here…does anyone? I am pretty well informed. I know points aren’t the same for spouses, but status level is. We sometimes go a year or two between RC bookings when I’m not on Cruise Critic much. I had no idea how to search this particular issue here, and really didn’t think that when my profile said 74 points I needed to doubt it. How do you know to search for something that you don’t know is a problem? - website problems yes, but I’ve also seen many poster skewered here for not knowing stuff that could have been answered on the website. So which is it? Look on the website or don’t trust the website? Minor problem in the grand scheme of things, I’m not stranded in a foreign port or anything…was just wondering if I had any hope of anything.
  11. That I made a decision and spent money based on information on my profile that wasn’t correct. The policy is clear, in a generic way, but I can’t tell how many points I have. It’s not even implied that those aren’t my points, it says I have 74 points, even when I had 67 (now 73). It would be one thing if it was something I should have known from reading something somewhere on the website or in an email, but the fact that 7 of those points are my husband’s points, not mine, and how they calculated our pre 2011 points aren’t there for me to see. our vacation dollars are planned and budgeted, I would have much rather spent the money from that short cruise on our big trip in May. A couple of days alone on an older ship vs drinks, excursions and specialty restaurants on our Hawaii trip. It wasn’t wasted, but it’s an expensive lesson on the inaccuracy of my points total
  12. Frustrating situation that I haven’t seen here, wonder if anyone has had this and got a resolution. My husband and I are Emerald. I see 74 points on my profile, we have a cruise booked for May 2023. I was in Florida for work in December so I jumped on a 3-day cruise solo, figured I’d get the 6 points and get Diamond before our 9 night cruise in May (worth over $1000 for the 4 drinks per day) One month later, I still have 74 points. So I called to see what was up. I had 67 points, my husband had 74. He has one more cruise than I do (which I knew). So now I have 73 points. But my profile still says 74. 2 of our cruises, and the one that my husband did with friends are from before the point system changed. If I add up what’s on my past cruises list, I don’t get 74, or 67, or any other number that makes sense because those pre 2011 cruises say 1 or 2 points. Until today I didn’t know what specifically they did to convert from the old system to the new. The person on the phone walked me through it and I do understand how I was at 67 before, 73 now, and that my husband is at 74. But…my C&A profile says 74 points, and I used that number as the basis for booking my short solo cruise to get to Diamond. As far as I can tell, there is no way for me to see how many points I actually have. I completely understand how status matching works, and it’s not points matching. Everything in their system makes sense to me, and now I know I legitimately only have 73 points. TBH, I only took that cruise to get to Diamond, I wouldn’t have gone if I’d known I only had 67 points. I made the decision based on the info I had, which was wrong. Do I have any hope of getting anything out of this? While I was on the phone with them, she did say something about escalating it. However then she said something that I disagreed with (I forget now exactly, I think she said that I didn’t agree with my total points), so I tried to correct her and she hung up on me. Fully believe she hung up on me because earlier in the call she couldn’t hear me, and called me back. The second time, disconnected and no call back.
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