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Upper Bob

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About Me

  • Location
    Fort Collins, CO USA
  • Interests
    Travel. hiking, camping
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    Alaska

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Cool Cruiser (2/15)

  1. Here is a thorough video showing one of the Vista Suites on the Enchanted Princess. This will give you a good idea of the space available for three people. There are only six of these cabins on the Sky, Enchanted, and Discovery Princess ships. I had the opportunity to tour one of them on a recent Enchanted cruise and I will say that three would be a little crowded in my opinion. These cabins do have a deeper balcony than all the other suites on the ship, aside from the aft Penthouse and Sky Suites. They combine the sitting area with the bedroom, just like the Window Suites on the Grand and Caribbean Princess. FYI, I have never used this TA, but he has some really informative videos on numerous Princess cabin types.
  2. Starting December 1st, the 360 Experience (only available on Enchanted and Discovery) was no longer complimentary for full suite guests, though I believe they still might be extending this benefit to those who booked their suite prior to that date. While on the Enchanted in November for a TA crossing, this directive was sent to the concierge on both ships and we were informed that we would be the last sailing where all full suite guests would be invited for free.
  3. First time using the bidding program and was not expecting anything to happen, as both legs of our BTB on the Sky have been shown as completely sold out for the last several weeks (as are the other sailings on either end). Placed bids back in mid-November just above the minimum for an upgrade from Reserve Collection Mini (M6) to three different suite classes (S4, S5, S6). Just notified today (24 days out) that our bid was accepted for a Premium Suite (S5). Very happy travelers now and we had that exact category last November for a TA on the Enchanted and really enjoyed the cabin. As someone mentioned earlier, just because a sailing is sold out doesn't mean there will not be late cancellations or shuffling of cabins.
  4. They just put this collage back up today on Enchanted after correcting for some staffing changes in Civitavecchia/Rome.
  5. Tried two different times calling only to get representatives at the overseas call center who had absolutely no idea what I was asking. She confused onboard Medallion Net with the Medallion shipping and never quite understood what the Plus or Premier packages entailed. After being put on hold five consecutive times I had to hang up. I guess the only way to talk to a knowledgable Princess CVP these days is to already have the contact info for a specific individual. Since there is no longer a Captains Circle rep onboard the ships, my only option is to speak with GS once I board. We're just going to enjoy this cruise and not let it bother us anymore🍷🚢
  6. Yes, when I look at my travel summary, it only shows the three standard items. I should have followed up immediately upon receiving the new booking confirmation, but that time era back in February was not too long after the new packages were introduced and many people were posting of issues with their trip summaries reflecting inaccurate information. My point is that back in February (when the new packages were in place with new pricing) I was checking on availability and pricing on higher category cabins. I saw a cabin that was available and looked at the pricing for Premium Plus and then called Princess directly to change to that cabin. The cruise fare that I was charged at that time on the phone (and what showed on my new confirmation) was the exact same price I was seeing online when searching for a cabin using the newer Premium Plus option at $60/day. There was obviously no option to select a fare with the older Premium Plus package at $50/day. I will try and call Princess tomorrow and see if I have any better luck than I did with the chat agent. If not, I will just chalk it up to the continued problems from uninformed phone and chat representatives since Princess changed their call centers. Even with having to pay the additional funds for medallion shipping ($10), OceanNow onboard ordering ($15), and two casual dining charges ($30), It's still not worth the extra $150/ea that my wife and I would have to pay to be "current" with the Plus package for our upcoming 15 night voyage.
  7. I'm trying to figure out where I stand when it comes to my current booking (Nov 2023) and the Princess Plus Package. I just spent a half hour trying to reason with a chat agent to no avail, and want to make sure I understand the facts. I originally booked a TA back in October of 2022 and then rebooked into a higher class cabin in February of 2023 (receiving a new email from Princess titled "Princess booking confirmation." I know that all bookings prior to December 16, 2022 included the old Princess Plus, but that any booking subsequent to that date would include the new Princess Plus and would be priced accordingly (with no option to select the old Plus package). The reason this came up is that I just noticed the $10 shipping charge for the medallions. Now the chat agent is telling me I do not receive the additional benefits such as casual dining, deserts, fitness, juice bar, etc. unless I pay the additional $10/day for each of us. I do not see how Princess (I used a phone agent back in February) could not have charged for the current fare at that time, which could have only included the newer Plus Package. There was no mention of pro-rating the fare since I would not receive the additional benefits, nor was there any mention of upgrading to the newer Plus.
  8. I was curious where the Suite breakfast would be held after the recent renovation on Enchanted, since Sabatini's (the normal venue) was moved up into the former Bistro Sur LeMer location and The Catch by Rudi into Sabatini's spot. We will be looking forward to this when we are on the TA in 9 more days!
  9. Hi Emma, by any chance is Igor the Suite Manager on the Sky right now? We have had him as the concierge on a past cruise and he was amazing. We saw him on the Discovery back in May (he was the Suite Manager) and he said he was transferring to the Sky this fall. We will be on the Sky next February and will be bidding for an upgrade to a suite.
  10. Mary, that “premium economy” selection is for what is commonly known as the “extra leg room” in economy class. United, along with most other major airlines, has now introduced a category between economy (both levels) and business class. These seats (Premium Plus Class) are the equivalent of domestic first class seats and there are only 12-24 on each plane and that plane would have to have the Polaris seating (at least on United).
  11. Thank you for the great explanation to Coral. We have purchased Business Class fares on EZ Air in past years for amazing prices, but like so many other things these days, the prices are no longer dramatically better than booking directly through the airline. I also have never seen an opportunity to book a "Premium Plus" seat (also called Premium Economy on United planes with Polaris) through EZ Air, just economy or business. The plan was to book an economy fair, use my United Premier status to instantly upgrade to economy plus seats, and then use the "Upgrade Cabin" option in my United Mileage Plus account for that flight. When I selected this I chose both the Premium Plus and Business Class options for a 20K miles & $550 charge. Seeing how few Polaris seats are still available for next weeks flight, as milolii says, my chances are slim for Polaris but those already in Premium Plus might move up opening their seats for us (dependent upon our priority with fare class, status, timing, etc.). EZ Air are always classified as "bulk fare" with the airlines and as such probably have a lower priority when upgrading. No matter what happens, we know that once we have arrived at our destination, and have boarded the Enchanted Princess, we will have forgotten any inconvenience from our flights 😁.
  12. You are correct, now that I looked at the air booking confirmation date. The thing is, the only way I was going to know that the EZ Air agent cancelled the upgrade request was by calling United directly and inquiring about the status. They (United) said the money and miles were still in place for the upgrade but the request was gone. Nothing on the UA website indicated the cancelled UG. I do check the flight booking info on a regular basis, as changes with EZ Air bookings are fairly common (as most of us know).
  13. I'm not sure if anyone else has ever had this issue, but we have not. Back in February, I had booked standard economy EZ air flights for our upcoming TA on the Enchanted out of Rome. A few weeks later I went into my United account and requested an upgrade to either Premium Plus or Polaris for miles & money, which was accepted. I called the United Premier Desk this morning to check that status and they told me that the cruise line had removed the upgrade request back in May (without notifying me). Fortunately, the United agent was able to restore my request with our same priority, given the original February request.
  14. We are on the cruise with you (Enchanted TA) and this morning the tracking now shows USPS receipt and scheduled delivery for next Monday and we are in Colorado. Will probably be even earlier for you living in California and the shipment coming from LA.
  15. When we had sailed in a suite previously on the Enchanted, the complimentary speciality restaurant reservation was already assigned for the first night. We went to the concierge lounge and the concierge said we could move it to any night (and any of the three venues) we wanted. This is an option if you don't want to "specialty" dine on the first night.
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