We took a private tour with Rammuni Tours a few months ago (Dec. 2022). We got to see a lot of animals (elephants, water buffalo, monkeys, crocodile, lots of exotic birds). Our guide, however, struggled with English and seemed rather put out that we paid in $20 dollar bills. (He wanted to be paid in 100s which we don’t carry and the Azamara ATM doesn’t dispense.) The driver we had was excellent, finding most of the animals.
We were in a Jeep and the “roads” in the park were very rough: rutted and pot holes, many filled with water and mud. While most of our clothes came clean afterwards, one of DH’s shirts still has mud stains from the splashing. So wear your least favorite clothes!
Finally, and this has nothing to do with our particular tour, the taxi union in Sri Lanka has a stranglehold on the the port and private tour vehicles were not allowed inside the port gate (buses for ship excursions were allowed in). The gate was about 2 miles from where we were berthed so it would have been an impossible walk for one of our participants and a long hot one for all of us. Luckily, as we started walking, a van of reporters who were leaving insisted that we get into their van for a ride to the gate. So if I was booking another private tour, I would get specific details about how you are going to be picked up and what arrangements they will make to shuttle you to the pick-up point. I don’t think the line of taxis waiting to be hired for a tour were willing to get out of line to transport us to the gate.