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themob

Members
  • Posts

    366
  • Joined

About Me

  • Location
    Newnan Ga
  • Interests
    Europe , golf ,UGA football
  • Favorite Cruise Line(s)
    Princess RCCL Celebrity
  • Favorite Cruise Destination Or Port of Call
    European crusing

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themob's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Can you get a Princess bus from EWR to port on day of cruise?Please only experienced answers
  2. We always make sure that we get the vanilla without that, it is marked on bottle THANKS
  3. This is not my first time flying ,not sure if you are serious but then again you get a lot of lame responses on here
  4. What shops at Cozumel cruise port sells good vanilla and you can use Princess medallion to purchase?
  5. Can anyone tell me what beach club this excursion is at? How is the service ?Does it include beach chairs and a pool?Is transportation included?
  6. Can anyone tell me what beach club this excursion is at? How is the service ?Does it include beach chairs and a pool?
  7. Thank you so much,I will buy a drink if we ever cruise together😋
  8. I stayed in first room by door deck 17 Sky Princess,it can be noisy at times, movies and band music.I did not hear any noise from retreat pool. I heard some noise when they set up pool chairs in the morning but I am an early riser.I have booked first room deck 16 on Enchanted in April and will see how that goes
  9. I would someone to describe the balcony on this room as the deck plan shows as a larger balcony.Please if anyone has stayed in this room give me the pros and cons, would like photos or videos also. Thanks
  10. Dear Ramses Tours Valued Customers I am George Whitby, the Quality Control Manager at Ramses tours. During the past month, our team encountered an unprecedented situation where we had to process an exceptionally high volume of over 1000 refund requests within a single week. This surge in refund requests was primarily due to numerous cruise cancellations in Egypt, stemming from the unfortunate events related to the conflict in Palestine and Israel. To shed light on the delay, it is essential to mention that Stripe, our American payment gateway partner, experienced an overwhelming influx of refund requests from our end. Consequently, the sheer magnitude of these requests led to processing delays. Please understand that the timeline for refund processing lies outside our sphere of control. Our responsibility begins with initiating the refund procedure through our payment gateway, a task that we have executed with utmost diligence. We fully empathize with your frustration and acknowledge your legitimate concerns regarding the delay in receiving your full refund. I want to assure you that we are wholeheartedly committed to resolving this matter promptly and to your complete satisfaction. If there are individuals within your cruise group who have also not received their refunds, we kindly request that you encourage them to reach out to us without delay. I want to assure you, without a shadow of a doubt, that I will personally oversee the follow-up process for every individual who has not yet received their refund until we can confirm that each and every one of you has been rightfully refunded. Once again, we apologize for any inconvenience this delay may have caused you. We are actively working to expedite the refund process and appreciate your patience in this matter. Sincerely, George Whitby Quality Control Manager Sent from my iPhone I RECEIVED MY REFUND TODAYI Will do. Done. Thank you, I will do that.
  11. I sent a cancel request Oct,31,2021 and received this email yesterday Dear Michael I hope this message finds you well. I wanted to follow up to inquire whether you have received your refund yet. We apologize for any inconvenience you may have experienced due to the delay in processing your refund. Over the past few weeks cause of the war in Palestine we have been inundated with a high volume of refund requests, totaling more than 1000 transactions. Unfortunately, this surge in refund requests overwhelmed our payment gateway, causing delays in the processing of refunds. If you have already received your refund, please disregard this message. However, if you have not yet received it or have any questions or concerns regarding your refund, please do not hesitate to contact me. I have not received refund When did you cancel tour?
  12. ok thanks I know how to navigate Celebrity website
  13. It is for the air.I requested my TA to include air and this is what I was sent.I have checked airfares with different brands and I do not see offers for 999.99 to Europe in March 24.I was told that I will receive quote next week and can refuse flight but will no longer have promotion?I am new to booking with a TA and usually book with Princess and you have many options to book flights.I will found out next week
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