Hello!
We are sailing on the Breakaway on 01 SEP 2024 out of NYC. One of the parties in our group was unable to book the Haven when they reserved (due to inventory). So they went with a balcony stateroom and subsequently submitted the upgrade bids.
Late yesterday afternoon, we saw a Haven room available on the ncl-direct booking site. Rather than take a chance on the upgrade algorithm and process, we called our TA to help us with the switch.
The process took about an 90 minutes, but we were able to guarantee the haven room with a final price that was lower in price than our originally submitted bids.
Our biggest concern was to get the last party in our group into the Haven. Calling the TA directly (who had to liaise with NCL) was the most direct route for us. Watching for cancellations and perseverance seemed to pay off.
Hopefully, this will help others wondering about the process.
Best of luck, and I hope you have a wonderful cruise!