Just for clarification, we have heard nothing from Silversea regarding our experience in suite 726 since disembarkation. We received nothing from them during the cruise but we did get an acknowledgement letter mid cruise saying they were “sorry” and that they were trying to fix the issue. It never was fixed.
And yes, in the main, we have enjoyed our cruises with Silversea. The crew are stellar. We’ve met some lovely people aboard.
The first segment of this cruise was an expedition cruise, the second half definitely was not. This doesn’t have an impact on us, we knew what the itinerary was and we chose the voyage for the opportunity to see Iceland and Greenland. There were lots of weather issues, these don't bother us, we enjoy varied weather at sea!
The vessel was the destination for us.