wallyj

@CuseJeff44, you should also have the option to have the booking stay with the Cruiseline at NextCruise which would facilitate an easier transfer to a different TA, but sounds like you did not have ‘new’ TA when you booked.

For most Royal class ships, my experience has been it will be either at the aft bar where the Buffett is located or in the area opposite where they have the specialty coffee up in the buffet(Discovery Princess). Some ships have converted to a Lara juice bar machine and the choices were limited.

Some of the Royal Class ship with the Gelateria allow substitution of Sundae/Premium dessert for any Gelato scoops, but my experience on Emerald last year asking for Gelato that was in case by International cafe their answer was No, there is a charge, even if you have Plus or Premier package, YMMV.

No! Princess does not just change your Captain Circle number. Most likely his originally assigned number was not added to your booking, so Princess assumed this was his first sailing with Princess and assigned him a ‘new’ number and why his status was showing ‘blue’, new to Princess. Make sure ALL of his sailings are reflected in his record. Princess should have merged all his past sailings to this new number or vise versa.

I do not believe there are additional pop up dining venues for ‘Plus’ on Emerald since it already has, Planks, Steamers, Vines, and SaltyDogGastroPub venues as casual dining options. I believe Planks and Steamers alternate nights they are offered. Emerald may do pop up Crab Shack, but Crab Shack is a Specialty Dining venue with a cover charge of $39 plus gratuity.

Your spouse will be able to accompany you to get priory tender service. Normally, Elite passengers are designated to go to a specific location where they will then be escorted or told to proceed to tender boarding area, when a tender is ready. Your spouse is not ‘granted’ elite status, but can accompany you for priority tender service.

You are allowed to add/buy the ‘standalone’ beverage package, meaning it is the beverage package only NOT the bundle with crew appreciation, and WiFi and the other amenities, for yourself, but it is expensive. Requires math to see if you will drink enough to justify cost considering other person in cabin will not have to purchase. Yes, both passengers are required to buy Plus or Premier BUNDLE/PKG if in same cabin and no mix as if one wants plus and another wants premier, has to be SAME package.

@MattnTricia, No matching loyalty level ON Princess for spouses. I believe Royal Caribbean DOES do this.

When was the last time you did this? Previously, TA’s could takeover a booking with just the booking number. Your TA could be submitting the form to Princess and eSigning for you?

What you are paying 14.99 is an ‘activation’ fee for Ocean Now delivery services thru the APP. There ARE some items that are complimentary. You do not order a casual dining meal thru the APP, but you can order a Pizza for $8.50.

This can easily be corrected on board. Most causes for this issue are his Captain circle number was mistyped or not provided when booked. Go to Future cruise/Loyalty as they are one in the same now on Princess. I see @rebeccacis a faster typer than me.

Coral was only in NY last Saturday, it was scheduled for 0630 till 1600(4pm).

Depends on the itinerary, current Enchanted productions shows are, Spotlight Bar, 5 Skies, and Rock Opera. Last month, I did B2B. First 7 day, all 3 Production shows performed, next 7 day, only 2 (no 5 Skies).

@bob&france, I am pretty sure Crab Shack is NOT a casual dining option as on all my past sailings with this pop up the cost was $39 plus 18% gratuity. SaltyDogGastroPub and Alfredo’s pop up ARE casual dining venues on THIS ship. Other Princess ships may have Alfredo’s and SaltyDogGastroPub as standalone venues. I believe Ruby and Emerald have SaltyDogGastroPub in section of Wheelhouse, but is only open for dinner service.

@lahore, it might matter when you did this, this year or last year? You need to review as your country rules may differ from US bookings. Celebrity recently made a change from 2023. If you booked onboard in 2023, the deposits were refundable, but you could then apply them to a non refundable deposit fare booking. What were the deposit terms for your 3 bookings? Usually you would pay a lot higher cruise fare to have refundable deposits, so I will guess you booked cruise fares that were priced at non refundable deposit rate? If so, moving or cancelling will result in loss of your $100 deposit each passenger. Assume you are still before final payment date? For US passengers, buying on board deposits Jan 1, 2024 and later are now non refundable and are to be applied to non refundable deposit cruise fares. I think they may also have the stipulation you must use within 6 months or lose them, so a lot more restrictive. Sounds like you did not buy book later deposits, but selected your B3B sailings while on board? Your booking confirmations should show if you booked a non refundable deposit cruise fare? YMMV, since I am not sure what countries booking rules you fall under.

Princess has been known to grant the next level on your current sailing if you would reach the next tier in the first couple of days AND you are on a ‘long’ sailing. I was on the Majestic Princess doing Sydney to LA. I along with another couple were waiting to see the Loyalty Manager. The couple told me they were told on their last cruise to see the Loyalty Manager as they were going to reach Elite days on Day2 of the current cruise. I shared my understanding is your days don’t get credited till AFTER you completed the sailing. When it was my turn to talk to the Loyalty manager, she confirmed on a case by case basis, Princess will grant the higher tier IF you are reaching it in the first few days AND you are on a ‘long’ sailing. The keywords are ‘first few days’ and ‘long’, which are not set in stone, so I believe this gives the Manager some wiggle room.

Believe the Sapphire uses the deck 6 AFT International Dining Room. Access via the rear elevators or walk on deck 7 to the AFT and then down 1 flight of stairs. The reason you cannot reach via deck 5 or 6 is they have Dining Rooms and Galleys in the way.

Yes, Alfredo’s will be a pop up in Sabatini’s on some Sea Days. It will be listed in the Daily Events. There is a passenger current doing a ‘live from the Island Princess’ (this is not the title of the thread) . The thread title is Live from the Land of Princess. Provides pictures of some of the Event listings.

@jewel 14, assume you are on the Sept 21 sailing? When you go to flight quotes, the earliest EZAir will let you book a return flight is 2:15, so you are cutting it a little close. It is doable, but you will be stressed as you should do earliest disembark as possible, suggest earliest walk off, I would take Skytrain to avoid possible traffic delays. Hopefully ship arrives/docks as schedule AND no delays with ship getting clearance to commence disembarkation. Ship arrival time and commencement of disembarkation is not the same, my experience it has been up to an hour or later after scheduled arrival time. Flying back to the US? You will also need to allow time to clear customs/immigration at YVR airport.

@PATRLR, sounds like a very recent change since as of last month, messages of Better Luck Next Time and Try Again Later were being displayed. I was also concerned when sometimes I was getting no messages, and shared my concern that how do I know I am getting Prizes ‘credit’ or ‘entry’ when I activate door panel by touching medallion or initial approach to cabin to unlock. Does not give a high level of transparency or confidence game is operating as should be. I will be on Emerald next month, so will look to see if this ‘change’ of displaying messages is still in effect.

@PATRLR, so you are saying NO messages are displayed now when the game is ‘active’? Only when the Casino is open is when you should be receiving messaging regarding Princess Prizes. I do not understand why they discontinued showing message ‘Game Closed Try Again Later’. Please check when the Casino is open and touching your Medallion on the door panel to unlock, do you get message, Better Luck Next Time, or Try Again Later. These were being displayed while I was on Enchanted last month, disembarked on June 29. As I noted previously, was told ‘sometimes’ for safety/security no message will display.

On a cruise last year, a flower arrangement was delivered to my cabin. I did not order one. I went to guest services and they did not have an answer. It was probably a Princess prize and not sure the APP was updated to show this? OBC should instantly post to your folio if you have won. Other Prizes will be delivered to your stateroom or you will be contacted to arrange pick up.

@Cruise Raider, I know this past June, the passenger who won the cruise said the door panel DID display a Congrats message and the APP also showed the Prize as did their TV. Passenger tried to get phone in cabin to take picture of door panel message, but it was gone in a flash. I have not attended a Captain Circle party where Prizes were announced, also only during the initial roll out have I seen the presentation of Prizes with the suitcase.

@PATRLR, I think your chat is misleading and requires further inquiry. When I see in your chat the response ‘the Princess prizes is no longer displayed on the door panel’. I think the agent is letting you know about what I described as the door panel display change that occurred December 2023, see post #40. Where you no longer can enroll in Prizes by touching/tapping the door panel and Princess Princess was displayed in a large stylized font. She also does not say ‘the only way to see if you have won’ is thru the APP. So I believe the door panel will still display Congrats if you have won a prize. Sometimes the Congrats message is displayed so quickly, it is easily missed. She should have also mentioned your TV will also show if you have won a prize.

I think only offered if it will also be a ‘sea day’? Thought you also needed to request at least night before, morning of might be to short of notice.