dandylion

My nephew has to cancel his Royal Caribbean cruise 3 days before sailing, due to a work emergency. He took out the insurance offered by Royal. How does he access it to find out if he has any recourse. Thanks

Any current updates on the princess book club

Didn’t know that…..thanks to you and everyone for sharing these suggestions

Thanks to everyone for your help and good thoughts. Using the phone # given to me by “dog” I was able to have the original flight rebooked. According to AA website it is not yet ticketed, but I am holding the seat. Yes, I agree never never fly in the day of the cruise….it was only because of my care responsibilities that I went that route.

I am on hold now. Thanks

To the best of my knowledge my flight was not cancelled…it is is still available at 10000 one way. I apparently was not ticketed in a timely manner.

Ahah, so this inept service is an equal opportunity !

I was told that princess air would be open at 11am today eastern time. I have called direct # 3 times now and getting the same recording.

I am looking for a new cruise line.

Just called the princess air office that I had been told would be open at 11 AM. “Office is closed OR no one is available to take your call. Please call again”.

As a 76 year old woman traveling alone from the us to London for a 16 day cruise I opted to pay the hefty surcharge for business class air through princess air. I booked at around final payment and paid in full, selected my seats on the airline website, arranged my ground transportation to the airport. To minimize problems I also booked princess transfers to the ship . This was to be a getaway for me from the daily caregiving I provided to my husband who has Altzheimers. I arranged for full time nursing care with relatives for back up and began dreaming about my small room with a balcony ..also with a hefty surcharge as I was paying double for a single. Purchased cruise insurance through princess. Yesterday about 2 1/2 weeks before departure I get an email from someone at my travel agency I had been dealing with about 15 years that my flight had been changed and I was leaving early in the morning and arriving not the day of the cruise but the night before. This puts my at heathrow with my luggage, cane and no bed to sleep in and a long wait for the earliest transfer .I called my travel agent who said I had to deal directly with princess as she had tried to call princess air but couldn’t get through. I then spent the rest of the day on the phone either being transferred to no one , put on hold or told there was nothing they could do as the air department was closed. At 930 pm eastern time I hung up the phone. I was on the phone as long as I would have been in the air. I will start again in 3 minutes. I am platinum princess. I have travel insurance. I am looking for a new travel agent.