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Vineyard View

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About Vineyard View

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    Cool Cruiser

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  • Favorite Cruise Line(s)
    Viking
  • Favorite Cruise Destination Or Port of Call
    Europe

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  1. Hmm. But no ‘nickel and dimming’? Viking proudly plays that card. Still love sailing with them and looking forward to our October trip, but there sure seems to have been a lot of changes in the wind that are most certainly not customer centric. This example of Phil’s May have always been in place, but for me, being open to other lines in addition to Viking started occurring earlier this year.
  2. Hmm. But no ‘nickel and dimming’? Viking proudly plays that card. Still love sailing with them and looking forward to our October trip, but there sure seems to have been a lot of changes in the wind that are most certainly not customer centric. This example of Phil’s May have always been in place, but for me, being open to other lines in addition to Viking started occurring earlier this year.
  3. Not sure if this will apply to all/any of you. We had to cancel a trip due to wildfires - we did not have cancel for any reason provision in our I surance. I purchased from an online broker (not sure I can say the name but a popular one) so I called them. Explained the situation and they didn’t refund, But they gave us a 12 month extension/credit to use for rebooking another cruise. It might be worth checking into that option?
  4. I never told them that I was entitled to this offer. I was asking how I could start getting these offers. I was asking if there was a way to communicate to the back office for future offers, which is why I asked if there was someone to speak to. That is not entitlement. As I said in posting about my call, I was only trying to assist others who also do not know all the answers and are asking questions on this thread. In essence, the answer is always no unless you ask the question. I asked the question, and it likely won’t change anything for anyone if they call as I did. That was my Intent, and if others misinterpreted as you did, then I am trying to restate it here. I Hope everyone here has some success with this offer and I thank you for bringing it to our attention.
  5. I had to think about your post before responding here. I have to say that wether intended to or not, it feels a bit condescending MisterBill. I would have asked had I known an expert here knew all the answers. My call to Amex was clearly for my personal benefit - but reporting it back here was intended to assist others, not to get smacked down. You are clearly providing valuable information on this thread, so I thank you for that. Enjoy your day.
  6. I just called Amex. I explained that I am reading online about this offer and that I can not locate In my account. Her first response was ‘you have the Gold Travel Card, if you upgrade to Platinum it is available to you’. I shared that blue cards were receiving this. She put me on hold. Came back with a points offer for HAL booking - couldn’t locate a money back offer. I read to her the wording that taba posted. Placed on hold again. Response was ‘these come from the back office’. Responded - Can I speak with the back office? No, they don’t speak with customers. So how do I get offers that are relevant to me to entice me to use Amex more (although I already use it too much!) since I have been with Amex over 20 years. She said she would send a note to the back office, but ‘it could take a very long time’. 🤦‍♀️🤬.
  7. Just looked. No offers. Will keep checking in and appreciate the up front tips. Hopefully we will receive one before the current promotion is over.
  8. I have used it for simple more retail types of offers, but will log in now for this. Thank you very much. This helped me with part of my post so I appreciate it. Thank
  9. So if we book a new HAL itinerary directly through HAL on AMEX, will we automatically receive this $150 credit or do we need a code? Then...how long do we have to transfer this directly booked cruise to a TA to receive any additional discounts that the TA May offer? Or is this combination possible? Thank you
  10. That is a very smart way to book it. We are looking at one that I believe may be able to book in that manner. I will need to look at the pricing given for for that option as well as booking as a single cruise. Thanks for pointing this out! And I agree Heidi13 - engaging with a TA for that OBC is a win in your favor. Why not!?
  11. CCWinelover, I have a feeling that your conclusion is most likely accurate. I have no idea if the volume of Viking sales that a TA generates has an impact on the incentives that they can give, but these guidelines have been since Viking restructured their policy a couple years back. I would suspect that these do in fact affect the TA earned commission, but I honestly am not sure how that all works. I also have no idea if these guidelines are for US/Canada only as other countries do have differing guidelines around deposits and gratuities. Maybe if you provide these guidelines to your TA they can do something more for you. If not, it may make sense to make some calls to different agencies and specifically ask what they offer their customers for Viking and then make a choice moving forward.
  12. Thank you all very much. I ran the pricing and came up with with the same as you Alan, but it did not break down how that pricing calculated, so I was not aware that it contained the large discount your post shows. Thanks much. Sounds like it’s the time to book! I did look look at the deck plans but couldn’t find the tender locations so it’s good to know. I appreciate that. Also appreciate knowing that the small grouping of cabins near the dining room would be GOOD to choose! My friend was not aware of CC. We just discussed yesterday the great information available by joining.
  13. We have never sailed on Royal Caribbean on Radiance of the Seas. A friend is looking to travel as a single. When we look at OV availability with single supplement, the cabins showing available are very few compared to if two were to be in the cabin. Only Decks 3 & 4 are populating. One on 4 is midship, the others are in a strange small group just before the dining room. Anyone have thoughts around preference for quiet and best views? Are the tenders on deck 4 and in front of OV cabins? Thank you
  14. I thought that rather odd - that a 15 night and a WC was maxed out at the same $500. I spoke with our agent about it, but Viking completely controls this and the TA cannot deviate. Then add the exchange rate, and it certainly doesn’t work in your favor. I know we all much preferred it when the TA could control what their commissions were and therefore what they offered to their clients, but that is in the rear view mirror.
  15. I just checked with our TA recently. Like you stretchcruz we used to receive 15% from her.. Here was her response: 1-7 nights $150/pp 8-15 nights $300/pp 15+ nights $500/pp our upcoming trip is called 15 days, but it is 14 nights and that is how they reward by.
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