We are on the SInfonia Nov 18 sailing from Haifa and have been monitoring the MSC Israel web site that has been providing updates (click on the Union Jack to read the site in English if you do not read Hebrew).
With all cruises now cancelled from Haifa until the end of October we called MSC USA to ask what our options are.
They said we have to wait until the cruise is cancelled before making any changes, but the options would be the same as what is being offered for the cancelled cruises to end of October.
1. Full Refund to original form of payment
2. Future Cruise Credit for full amount paid
3. Move to a different departure port
4. Move to a different sailing
We again asked if they could offer us #3 now and after checking with Supervisor we were told that we had to wait until officially cancelled.