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Confusion with homeward/outward transfers - is it just me and can it be fixed easily?

astera

By astera,
in Costa Cruises

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astera

astera

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Posted

Need to get a transfer from the airport to the ship, so when booking I looked at the options and you could choose "homeward" or "outward." I thought "outward" would be logical but the web form then showed "TO" listed by a list of options. So I switched to "homeward" and it then showed "FROM" followed by a list of locations.

 

So I thought I was booking a transfer "FROM" the airport. I just got my ticket and it's all the opposite of what I wanted, taking me to the airport instead. :rolleyes:

 

Is this a common website trap that causes confusion to customers unaware of the misleading info?

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