LadySpoilt Posted October 19, 2017 #1 Share Posted October 19, 2017 I have seen many upsell posts, but curious as to whether these upsell emails were sent to random cruisers (those that may have booked through a TA or big box store) or to those that primarily booked straight through Princess? Link to comment Share on other sites More sharing options...
Rare Coral Posted October 19, 2017 #2 Share Posted October 19, 2017 It doesn't matter how you book. Link to comment Share on other sites More sharing options...
sunsetbeachgal Posted October 19, 2017 #3 Share Posted October 19, 2017 It doesn't matter however you will most likely see the email quicker if you booked direct as it comes directly from Princess to you. If you booked via TA the email goes to them and would have to be forwarded to you Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
easyboy Posted October 19, 2017 #4 Share Posted October 19, 2017 It doesn't matter however you will most likely see the email quicker if you booked direct as it comes directly from Princess to you. If you booked via TA the email goes to them and would have to be forwarded to you Sent from my iPhone using Forums Agree. The faster to respond to the acceptable offer, the better chance to get it. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruzsnooze Posted October 19, 2017 #5 Share Posted October 19, 2017 I found out the hard way that the big box agency I had used doesn't forward the emails so you do not get the upsell offer. Link to comment Share on other sites More sharing options...
LadySpoilt Posted October 19, 2017 Author #6 Share Posted October 19, 2017 I found out the hard way that the big box agency I had used doesn't forward the emails so you do not get the upsell offer. That pretty well answers my question! Thanks Link to comment Share on other sites More sharing options...
Coveguy4 Posted October 19, 2017 #7 Share Posted October 19, 2017 I just got an upsell last week (thru my TA forwarding the e-mail to me) I was able to call the number and get the upsell. Link to comment Share on other sites More sharing options...
jennybenny Posted October 19, 2017 #8 Share Posted October 19, 2017 I have seen many upsell posts, but curious as to whether these upsell emails were sent to random cruisers (those that may have booked through a TA or big box store) or to those that primarily booked straight through Princess? It does not matter how you book, through Princess or a TA. The only difference is the responsiveness of your TA. If you book direct, YOU get the email and you contact Princess. If you book through a TA They get the email, they eventually contact you, you eventually contact them back and then they get in queue with Princess to see if they can get you the upsell. I would venture to guess that upsells are more easily acquired when you book direct because you can respond in a timely manner. That being said. The one time we got an upsell, Princess accidentally notified us directly and my TA NEVER did. She didn't even realize we had gotten it. Link to comment Share on other sites More sharing options...
jennybenny Posted October 19, 2017 #9 Share Posted October 19, 2017 I just got an upsell last week (thru my TA forwarding the e-mail to me) I was able to call the number and get the upsell. NICE!! I thought you had to go through your TA! That's awesome!! I will take any forwarded email and reply myself! lol :) Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted October 19, 2017 #10 Share Posted October 19, 2017 NICE!! I thought you had to go through your TA! That's awesome!! I will take any forwarded email and reply myself! lol :) I use a TA and have gotten multiple upsell email offers. I always call Princess myself. Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted October 20, 2017 #11 Share Posted October 20, 2017 Nothing to do with whether you use a TA or Princess. In theory, the upsells are supposed to be offered to those in a category Princess wants to re-sell according to their Captain's Circle status. Whether that really happens or not is up for debate. I've been offered upsells on 2 out of 3 cruises this year. None of them were worth it to me because the cabins that were available were the least desirable. Link to comment Share on other sites More sharing options...
Lucky TGO Posted October 20, 2017 #12 Share Posted October 20, 2017 The upsell offers I have received were never really worth the extra money. So I never accepted any of them. Tony Link to comment Share on other sites More sharing options...
Steelers36 Posted October 20, 2017 #13 Share Posted October 20, 2017 The upsell offers I have received were never really worth the extra money. So I never accepted any of them.Tony When you're Captain of the Rowboat, life just cannot get any better. :cool: Link to comment Share on other sites More sharing options...
jennybenny Posted October 20, 2017 #14 Share Posted October 20, 2017 The upsell offers I have received were never really worth the extra money. So I never accepted any of them.Tony We didn't take the one we were offered. It was too much and not worth it in our opinion. Well, that plus, we were on a cruise at the time and didn't have time to respond even if we had wanted to! lol Link to comment Share on other sites More sharing options...
Lucky TGO Posted October 20, 2017 #15 Share Posted October 20, 2017 When you're Captain of the Rowboat, life just cannot get any better. :cool: My friend Mr Steelers your right again hahahaha. :) Tony Link to comment Share on other sites More sharing options...
Steelers36 Posted October 20, 2017 #16 Share Posted October 20, 2017 My friend Mr Steelers your right again hahahaha. :)Tony Aye, Captain. I do believe I am always right. It's only logical. Link to comment Share on other sites More sharing options...
Lucky TGO Posted October 20, 2017 #17 Share Posted October 20, 2017 Aye, Captain. I do believe I am always right. It's only logical. OK you deserve this one. GO Steelers ( ! ) :):):) Tony Link to comment Share on other sites More sharing options...
Cruise2End Posted October 20, 2017 #18 Share Posted October 20, 2017 Upsells are probably like move over offers. If you use a TA, they contact your TA and your TA is supposed to notify you. Princess pays your TA a flat amount for the paperwork incurred in making the changes, and some TAs don’t believe it’s worth the bother, thus they may not forward the offers to you. While some have very reliable agents, there are some who are not. Link to comment Share on other sites More sharing options...
vampiress Posted October 20, 2017 #19 Share Posted October 20, 2017 i booked via a travel site and i got a move over offer, princess called me directly. Link to comment Share on other sites More sharing options...
Mapu Posted October 20, 2017 #20 Share Posted October 20, 2017 Upsells are probably like move over offers. If you use a TA, they contact your TA and your TA is supposed to notify you. Princess pays your TA a flat amount for the paperwork incurred in making the changes, and some TAs don’t believe it’s worth the bother, thus they may not forward the offers to you. While some have very reliable agents, there are some who are not. In my opinion a travel agent who does not forward an upsell offer is lazy. Link to comment Share on other sites More sharing options...
Mapu Posted October 20, 2017 #21 Share Posted October 20, 2017 Upsells are probably like move over offers. If you use a TA, they contact your TA and your TA is supposed to notify you. Princess pays your TA a flat amount for the paperwork incurred in making the changes, and some TAs don’t believe it’s worth the bother, thus they may not forward the offers to you. While some have very reliable agents, there are some who are not. From my experience, when we have accepted an upsell offer the change is finalized by the Princess agent and charged immediately to your credit card. There is no additional work on the part of the booking agent. Your record is updated immediately by Princess, not your travel agent. Link to comment Share on other sites More sharing options...
LarryL Posted October 20, 2017 #22 Share Posted October 20, 2017 Several years ago we were sent an incredible offer directly from Princess and waited too long to respond so we missed it. A couple weeks later, we got the same offer and we jumped on it right away. We book, exclusively, through Princess. The offer was an Alaska cruise on the Coral; balcony and status upgrade for right around $600 each. I have never seen that offer again and I think it was a fast response required so those of us who do book directly, may have had an advantage on that offer. On our last Princess cruise we were offered a balcony upgrade from an inside for around $200 each. Didn't take long to make that change, either. :D Link to comment Share on other sites More sharing options...
Cruise2End Posted October 21, 2017 #23 Share Posted October 21, 2017 We were using a TA that did not notify us of an available move over offer, which we almost missed had I not been reading these Boards. This particular TA has a terrific following from many on these boards. However, after almost losing several thousand dollars, we no longer use a TA and always book with Princess direct. No regrets. We have had 2 more moveover offers since, but couldn’t take advantage of the offers. Link to comment Share on other sites More sharing options...
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