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Amenity change on Nov 1, 2019


rheasue38
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With "O" you don't always get whats on your invoice.

 

 

 

We had duplicative Virtuoso prepaid gratuities, always honored in the past with equal SBC's, but, on our most recent sailing, they were denied, and, despite numerous emails to HQ's, our only response was not substantiated with anything factual, but, a polite "you've received all credits due you".

 

 

My T.A. later found out that that type of duplication was only not applicable to cruises well after the date of our cruise. So, we were wrongfully denied $448 in SBC's!!! And, HQ's has heard from me since with no response!

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The duplicate PPG have been a thing of the past for a year or more at least 2 I think

 

you get a flat rate $250 OBC in lieu of the PPG unless you reached Silver ( I think) by the date announced then you are grandfathered

 

 

 

Paul do you remember the date I know our last few cruises we got the flat rate ?

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I would think if they grandfathered the PPG thing, they should grandfather the amenities.

Think it is a new ballgame this time :evilsmile:

With so many past guests reaching the higher levels it is costing them more to pay out the benefits

 

When you have people with 60+ cruises on O it is high stakes

I would rather they cut the loyalty benefits than the food quality

 

JMO of course

 

 

We had over 750 repeat pax on our July cruise

last year it was 800+ on 1 cruise

the top couple had 1030 days & probably a lot more by now ;)

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Did you book this before the announced changes??

I seem to recall there were not any or very few listed for booking before the announcement

 

Booked it on 1/11/18 - I believe it was before the announcement?

I believe the PPG grandfathering ended 12/31/14 (I think)

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