New Website Layout? Doesn't Work?

Went to look at our reservation for our sailing November 9 on the Marina--surprised to see a new landing page layout at http://www.oceaniacruises.com. Tried logging in--after I found the tiny rectangle block upper left and just get a blank page.

Or is it down for maintenance?

Went to look at our reservation for our sailing November 9 on the Marina--surprised to see a new landing page layout at www.oceaniacruises.com. Tried logging in--after I found the tiny rectangle block upper left and just get a blank page.

 

Or is it down for maintenance?

Ditto here - must be “work in progress” :D

I was able to get in (on an iMac) last night to do dining reservations on an upcoming cruise.

Just tried to log in on my iPhone and got the blank screen too.

Will retry iMac and iPhone in the morning.

Same thing, using Windows and Chrome.

As an aside, are they keeping those little boxes at the top in such faded color so it's not obvious they are there, just above the very dark band (and other regular print) everywhere else?

:confused:

GC

I’m having the same issues while using my iPad.

No problem using Firefox on my laptop.

not working here with FF on laptop

Just the My Account is blank

Yes GC I do hope they change the colour of those links

Just tried it again 6:30AM Pacific.

All is well with Safari on iMac. But iOS Safari on iPhone still gets the blank page after logging in.

I sent an e-mail to Mike Moore who is, hopefully still, the top IT guy at Oceania/Regent.

Also blank screen here with my i-pad. Yesterday I did not have any problems to log in on my account.

Just got an e-mail from Mike Moore. He'll "get it sorted ASAP."

Just got an e-mail from Mike Moore. He'll "get it sorted ASAP."

Heard back again from Mike: It should be fixed. Works okay on my iPhone now.

I just tried. I am able to log on, but all of our information is missing. Our Oceania Club information and our 4 future Oceania cruises are not available.

I just tried. I am able to log on, but all of our information is missing. Our Oceania Club information and our 4 future Oceania cruises are not available.

Unless you are trying to book reservations this weekend I would give them some time to work on the issue then call Monday if not fixed

You could email Mike Moore for help but it seems he is on the job

Same result here—I’m on an iPad and logged in fine; however my booked cruise has disappeared :o.......

I got curious so I finally managed to sign in and saw Manage Reservation which I guessed was the old My Account.

However, like all of you it doesn't show my current booking. So I added the information but was told to please call. They apologized, however!

I guess we must be patient.

Mura

I got curious so I finally managed to sign in and saw Manage Reservation which I guessed was the old My Account.

 

 

 

 

 

However, like all of you it doesn't show my current booking. So I added the information but was told to please call. They apologized, however!

 

 

 

 

 

I guess we must be patient.

 

 

 

 

 

Mura

Depending on what device you're using, you should see two choices relating to you:

My Oceania

Manage Reservations

Both require login and they were broken (got you a blank white page) until Mike Moore had the website tweaked earlier today.

From these additional reports, there still may be some issues.

Hi all!

Just like HAL, when they had their new website we were in South America and I couldn’t even on the ship log into my account or retrieve info for next cruise! Went down to Front desk and they too were surprised, they had no idea a new website was up!

So here I am reading the info and decided to get into my account. Same thing here no cruise recorded even with me adding our cruise confirmation!!

Cruise is in 2020TA. Left voice mail to my Oceania cruise consultant!

PS HAL’s new website is 6 months old and still has a lot of bugs with it still!😳

Denise 😊

,

Depending on what device you're using, you should see two choices relating to you:

 

My Oceania

Manage Reservations

 

Both require login and they were broken (got you a blank white page) until Mike Moore had the website tweaked earlier today.

 

From these additional reports, there still may be some issues.

Not working on my iPad yet :(

My 2 booked cruises have disappeared too. They were there earlier in the day. Don't much care for the new layout of website!

My cruise has also disappeared. Also Oceania club shows 0 cruise credits, even though I have sailed twice before on Oceania.

Sent from my iPad using Tapatalk

I think it's going to take a while, maybe over the weekend?

For the record, I WAS signed in. I got to a page that allowed me to enter my information for the missing cruise ... until it didn't! That's when it asked me to call Oceania, but I see no reason to do so.

I'm not anxious about it unless this continues for too long!

Mura

I think it's going to take a while, maybe over the weekend?

 

 

For the record, I WAS signed in. I got to a page that allowed me to enter my information for the missing cruise ... until it didn't! That's when it asked me to call Oceania, but I see no reason to do so.

 

 

 

I'm not anxious about it unless this continues for too long!

 

 

Mura

Mura, I agree with you on this. Same thing with me to call Oceania.

My husband said don’t sweat the small stuff our cruise isn’t till 2020 and with a new website a lot of glitches!

😉

Denise😊

We should be able to book the speciality restaurants for our upcoming cruise next saturday, so I’m really anxious that this will be fixed before that...

Working for me fine using Firefox. O Club credits are OK.

You can view your OBC from Oceania and it looks like you can use this for Shorexs and Beverage Packages booked in advance!!

I just checked, and can see my future booked cruises and O Club info. Can't see OBC from Oceania. Using Firefox on Mac.