mrstanley Posted May 22, 2018 #1 Share Posted May 22, 2018 Booked on the Shanghai to Tokyo cruise on the Mariner..3/28/19. We have never been on any pre or post cruise land programs with Regent. We have never stayed in any of their selected hotels .We rather do our own hotel bookings. The selected hotel in Tokyo is the Tokyo Hilton. Has anyone stayed there and done the Sunrise over Tokyo post-cruise land program. Are the excursions organized? Are there too many people in the group? What type of hotel room do we receive. I assume the basic room at the Hilton. Would appreciate any comments. If we pass on this post-cruise program is there any credit we could receive ? Link to comment Share on other sites More sharing options...
mrlevin Posted May 22, 2018 #2 Share Posted May 22, 2018 Booked on the Shanghai to Tokyo cruise on the Mariner..3/28/19. We have never been on any pre or postcruise land programs with Regent. We have never stayed in any of their selected hotels .We rather do our own hotel bookings. The selected hotel in Tokyo is the Tokyo Hilton. Has anyone stayed there and done the Sunrise over Tokyo post-cruise land program. Yes and No; I can't remember last time Regent did a post-cruise in Tokyo so there might Hilton is very good; although I have only stayed on executive floor (stayed for over a month). It is not the best location for sightseeing; I would definitely pick a different location if touring on your own. Are the excursions organized? Are there too many people in the group? What type of hotel room do we receive. I assume the basic room at the Hilton. Would appreciate any comments. Can't help. If we pass on this post-cruise program is there any credit we could receive ? Yes Answers embedded Link to comment Share on other sites More sharing options...
Rare RachelG Posted May 22, 2018 #3 Share Posted May 22, 2018 The Hilton there is very nice. Breakfast (included since we are Gold) was amazing, with such good miso soup. Can’t answer the rest of the questions. Link to comment Share on other sites More sharing options...
rallydave Posted May 23, 2018 #4 Share Posted May 23, 2018 Answers embedded Marq, not sure you are correct about a refund for the "free" (included) post cruise. Several years ago we did a free (included) post cruise in Beijing that was an almost complete disaster. The ship overnighted in Tianjin with many of the staff doing the excursion and staying in the same hotel for the night we were there. Not writing this to rehash the issues but, did write letters to Regent trying to get some sort of reimbursement and even disputed a portion of the cruise with our credit card company. Didn't get any response directly from Regent but, did get a copy of the credit card dispute denial and the key words that were in the denial letter was that since it was a "free" excursion, it had no dollar value and thus they would not provide any refund. As mrsstanley used the term "free" excursion, am pretty sure there would be no refund just like no refund for missing any of the "free" (included ) on board excursions. Link to comment Share on other sites More sharing options...
Travelcat2 Posted May 23, 2018 #5 Share Posted May 23, 2018 rallydave - many things are not like they were "Several years ago". Additionally, you did take the "free" excursion while the TS did not!!!! In any case, Marc is correct! Link to comment Share on other sites More sharing options...
DeepFreeze63 Posted May 23, 2018 #6 Share Posted May 23, 2018 Yes, you can get a credit if you give up the "included" pre/post excursion - I have done this for post Shanghai in 2020. I have done Sydney (pre-), Angkor Wat (post-), and Changi Mai (post-); I intend to do Athens (pre-) in October and Tokyo (pre-) in 2019. All that I have done were well organized and fun. The hotel arrangements varied from very nice to marvelous. As Marq noted, the Tokyo Hilton isn't in the "best" tourist area BUT seems enough nearby to fill the free time of the excursion. Link to comment Share on other sites More sharing options...
Rare Gilly Posted May 23, 2018 #7 Share Posted May 23, 2018 We are currently deciding whether or not to take the included (pre)cruise in Tokyo before the cruise to Vancouver or whether to book our stay independently. Regent UK tell us there is not yet a confirmed hotel for the included pre-cruise and have given us a guide price for additional nights if we choose to manage it ourselves and opt for the same hotel as they plan to use. We know Tokyo well and have been several times previously, so we are relaxed at this stage and "will see"..... Our experience with Regent-organised pre-cruise stays has been good, though the programme in Tokyo doesn't excite us (possibly because we're already familiar with the city). As a result, we are most likely to take the credit and make our own arrangements. My point at this stage is, I wouldn't worry too much about the location of an hotel so long as it is near the subway. It's easy to buy a "Suica" card for unlimited subway travel and riding the extraordinarily efficient train system is fun and quite an experience. Finally, don't underestimate the delight of "just being" in Japan...small, everyday activities such as sitting in a coffee shop or making a small purchase in a 7-11 can be rewarding and disproportionately fascinating. Link to comment Share on other sites More sharing options...
1982CruzStart Posted May 23, 2018 #8 Share Posted May 23, 2018 We have done some pre and post cruise excursions. All of them were very well done and we thoroughly enjoyed them. We did post Egypt, pre Beijing, post Angor Wat, post safari in South Africa and have a post safari in SA planned for this Nov/Dec. We stayed at the Toyko Hilton a couple of years ago and while it was not in the tourist area, it was a wonderful hotel and is close to subway stops so getting around was a breeze. We arranged for a private tour for a couple of days and it all went very well. We stayed in an Executive floor room and if you get the chance to upgrade to one of them for a reasonable cost i highly recommend doing it. Link to comment Share on other sites More sharing options...
mrstanley Posted May 25, 2018 Author #9 Share Posted May 25, 2018 I finally was told by our TA that we can receive a credit if we don't take the post-3 night Sunrise over Tokyo land program. I think we may take the credit, book our own hotel and do our own touring. Link to comment Share on other sites More sharing options...
Rare ronrick1943 Posted May 25, 2018 #10 Share Posted May 25, 2018 We're not on this cruise, but the Tokyo cruise we're on has a pre cruise tour also---we took the credit and we'll be doing our own thing. Booked the Hilton Tokyo - nice hotel a little out of the way. Link to comment Share on other sites More sharing options...
mrlevin Posted May 25, 2018 #11 Share Posted May 25, 2018 I finally was told by our TA that we can receive a credit if we don't take the post-3 night Sunrise over Tokyo land program.I think we may take the credit, book our own hotel and do our own touring. May I recommend ANA Intercontinental or New Otani? Both are in a more convenient location and the ANA is often the first stop on the express bus to/from the airport. Marc PS I am Lifetime Diamond in Hilton and have stayed at Tokyo Hilton in Shinjuku for quite a while; still, for touring, I would choose a location closer to the Imperial Palace. Link to comment Share on other sites More sharing options...
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